Brian Tennis
Midland,Texas
Summary
Driven by a results-focused approach, I excelled at both Clariant and KTX Electric LLC., where I enhanced customer satisfaction and forged strong client relationships, significantly boosting repeat business. My expertise in Management and adept Team Leadership propelled company growth, with a keen ability to solve complex problems and manage budgets effectively. Talented Manager with expert team leadership, planning, and organizational skills built during a successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
18
18
years of professional experience
42
42
years of post-secondary education
Work History
Manager
KTX Electric LLC.
10.2018 - Current
- Accomplished multiple tasks within established timeframes.
- Collaborated with management to develop budgets, forecasts, and plans for future fleet expansion or upgrades.
- Reduced vehicle downtime by establishing relationships with reliable repair vendors and negotiating service agreements.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Developed relationships with clients for increased loyalty and repeat business.
- Increased sales and customer satisfaction through personalized servicing.
- Managed key accounts in order to maintain strong relationships with top-tier clients.
District Manager
Clariant Chemical
06.2006 - 10.2018
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
Education
Western New Mexico University
Silver City, NM 08.2003 - 05.2024
GED -
Cliff High Scholl
Cliff, NM 08.2003 - 05.2024
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Operations Management
- Budget Control
Timeline
Manager
KTX Electric LLC.
10.2018 - Current
District Manager
Clariant Chemical
06.2006 - 10.2018
Western New Mexico University
08.2003 - 05.2024
GED -
Cliff High Scholl
08.2003 - 05.2024
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