Accomplished marketing leader recognized for adaptability and effective communication. Experienced in overseeing operations and staff development, fostering a culture of excellence that drives customer service and project success in a manufacturing environment .
Overview
29
29
years of professional experience
Work History
Vice President of Marketing
Everwear, inc.
Lake St Louis, MO
12.2004 - Current
Coordinated with cross-functional teams to align marketing initiatives with strategic business goals.
Oversaw the design of promotional material such as banners and posters used at global tradeshows and events
Built relationships with domestic and international clients to strengthen customer loyalty and improve satisfaction.
Developed pricing strategies that would maximize profits while still remaining competitive in the market.
Oversaw daily operations of sales, customer service, procurement, and engineering departments, supervising staff and ensuring alignment with objectives.
Trained and mentored new sales representatives on product knowledge and techniques.
Participated in contract negotiations with our largest customer to ensure that we could maintain a preferred vendor status.
Retail Store Manager
Sprint PCS, Mobile telephone company
St Louis, Missouri
03.1997 - 12.2004
Oversaw daily operations of retail store, enhancing staff performance and customer experience.
Applied training programs for team members on sales techniques and customer service, improving service quality.
Addressed customer inquiries and complaints, ensuring high satisfaction levels and fostering loyalty.
Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Utilized point-of-sale systems for transactions and sales reporting accuracy.
Earned Top Gun award for store operational efficiency 2001
Education
Bachelor of Science - Business Administration And Finance
Truman State University
Kirksville, MO
Skills
Brand management
Pricing strategy
Financial forecasting
Account management
Project management
Team leadership
Proficiency in MS Office and ERP Software
Effective communication
Attention to detail
Adaptability
Timeline
Vice President of Marketing
Everwear, inc.
12.2004 - Current
Retail Store Manager
Sprint PCS, Mobile telephone company
03.1997 - 12.2004
Bachelor of Science - Business Administration And Finance