Brian Walsh
Arden,NC
Summary
Analytical Program Support Assistant with thirteen years of experience. Known for partnering with supervisory staff to manage program data, create clear routes of communication, and analyze data to present innovative solutions. Dedicated to assisting with clerical and technical duties.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Program Support Assistant
Department of Veterans Affairs
01.2012 - Current
- Performed clerical organization, answered phones and filed documentation for program manager.
- Communicated clearly with program staff and participants through written and digital correspondence.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
- Volunteered to help with special projects of varying degrees of complexity.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
- Proofread and edited documents for accuracy and grammar.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Performed wide-ranging administrative, financial and service-related functions.
- Serve as main time keeper utilizing the Veterans Affairs Time Administrative System (VATAS) to correctly manage time and leave balances, submit leave requests, and manage hours worked by four employees.
Security Forces Supervisor (Staff Sergeant)
North Carolina Air National Guard
05.2006 - 01.2014
- Patrolled grounds to monitor status and safety of premises.
- Remained calm and alert especially during emergency situations to maintain order and confidence in authority.
- Executed decisions and actions based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations.
- Maneuvered communications vehicles, intrusion detection equipment, and other special-purpose equipment to facilitate operations.
- Responded to emergency situations quickly and calmly for professional support.
- Intervened in potentially violent situations to maintain personnel safety.
- Investigated incidents and wrote detailed reports for superior review.
- Identified and reported suspicious activity to prevent security incidents.
- Operated security console equipment to monitor and control access.
- Successfully secured and protected multi-million dollar military aircraft from sabotage or intentional damage.
- Performed as an assistant instructor on Active Shooter training by performing mock exercises and team exercises.
Police Officer
Department of Veterans Affairs
08.2007 - 01.2011
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
- Apprehended offenders and conducted interviews and interrogations.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
- Enforced traffic laws and ordinances through visual observation and radar speed detection.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Apprehended suspects, read Miranda Rights, and transported offenders to jail.
- Monitored traffic violations, issuing citations as necessary.
- Conducted searches of individuals, vehicles and premises.
- Obtained information from arrested subjects to conduct debriefings.
- Thoroughly analyzed criminal information and processed crime scenes.
- Built excellent rapport and working relationship with the community to build trust and improve communication.
- Handled citation and traffic violation paperwork.
- Monitored criminal activity on hospital property to identify suspicious activity.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
- Provided testimony in court proceedings.
- Checked vehicle equipment for proper functioning before use.
- Participated in continuous firearms proficiency and arrest technique training.
Military Police Sergeant
United States Army National Guard
03.1998 - 03.2006
- Patrolled base facilities and housing areas to deter crime, monitor activities, and provide force protection.
- Provided emergency response security, eliminating hazards, and potential dangers.
- Secured restricted areas and enforced limited access for civilians and military members in order to provide force protection and property security.
- Documented and organized security information accurately and efficiently.
- Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles, and verifying deliveries prior to entrance to secure areas.
- Utilized surveillance equipment to monitor security of personnel and property.
- Monitored gate activities, controlled traffic, and responded to emergencies on base.
- Secured storage of weapons, ammunition and explosives to prevent theft and accidents.
- Developed and maintained cooperative relationships with local, state, and federal law enforcement agencies to support communication.
- Developed and maintained cooperative relationships with local, state and federal law enforcement agencies to support communication.
- Created and implemented security protocols and procedures to safeguard personnel and property.
- Monitored and evaluated the performance of security personnel to identify weaknesses and provide feedback for improvement.
Narcotics Detective
Hendersonville Police Department
09.2001 - 06.2004
- Secured numerous informants providing information about drug activities in urban areas.
- Investigated complaints brought by members of community by conducting interviews and compiling evidence.
- Acquired and executed warrants to capture persons of interest and case evidence.
- Operated undercover to gain intelligence on drug movements and related players.
- Worked undercover operations as buyer or dealer to uncover criminal activities and gather evidence for cases.
- Interviewed witnesses and interrogated suspects to obtain additional information about criminal activities.
- Wrote detailed reports outlining case findings for internal files and legal purposes.
- Followed constitutional standards to properly obtain and execute warrants for arrests and searches.
- Gathered facts from interviews of suspects, witnesses, and complainants.
- Obtained and served search warrants related to ongoing cases.
- Conducted street buys to identify and capture local dealers.
Education
Bachelor's degree - Criminology/Criminal Justice
Arizona State University
Tempe, AZ12.2023
Associate's degree - Criminal Justice
Asheville Buncombe Technical Community College
Asheville, NC05.1989
Skills
- Data analysis
- Materials creation
- Team oversight
- Customer service
- Program files maintenance
- Office administration
- Meeting logs management
- Program file distribution
- Records management
- Report preparation
- Document management
- Document retrieval
Certification
- North Carolina Law Enforcement Officer Certification, 1989
- Basic Law Enforcement Training, 1994
- Intensive Probation/Parole Officer Training, 1994
- Military Police Certification, 1999
- Federal Police Officer Certification, 2007
- Multijurisdictional Counterdrug Task Force Training, 2008
Affiliations
- Fraternal Order of Police - Past Chapter President
- Police Benevolent Association - Member
- North Carolina National Guard Association - Member
- Dunns Rock Masonic Lodge #267 AF & AM - Member: 32nd Degree Scottish Rite Mason
- Iraq Afghanistan Veterans Association - Member
- American Legion Post 2, Asheville, NC - Member
Awards
- United States Army Service Medal
- Armed Forces Reservist Medal
- Overseas Service Ribbon with oak leaf cluster
- Armed Forces Expeditionary Medal with oak leaf cluster
- United States Army Commendation Medal with 2 oak leaf clusters
- United States Army Achievement Medal with 2 oak leaf clusters
- Global War on Terrorism Medal with oak leaf cluster
- Afghanistan Campaign Medal
- Iraq Campaign Medal
- North Carolina National Guard Achievement Medal
- North Carolina National Guard Service Ribbon
Timeline
Program Support Assistant
Department of Veterans Affairs
01.2012 - Current
Police Officer
Department of Veterans Affairs
08.2007 - 01.2011
Security Forces Supervisor (Staff Sergeant)
North Carolina Air National Guard
05.2006 - 01.2014
Narcotics Detective
Hendersonville Police Department
09.2001 - 06.2004
Military Police Sergeant
United States Army National Guard
03.1998 - 03.2006
Associate's degree - Criminal Justice
Asheville Buncombe Technical Community College
Bachelor's degree - Criminology/Criminal Justice
Arizona State University
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