Brian Watson
Far Rockaway
Summary
Dynamic and results-oriented professional with a proven track record. Excellent in relationship building with co workers & manager. Verbal and written communication skills to enhance customer service and operational efficiency. Demonstrated leadership as a team leader, significantly improving workplace productivity.
Team-oriented warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency.
Talented and understandable tutor offering outstanding communication and problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Front Desk Associate
Planet Fitness
07.2022 - 02.2024
- Maintained cleanliness and organization of front desk area.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Performed basic daily bookkeeping tasks.
- Answered guest questions and referred to local points of interest.
- Kept accounts in balance and ran daily reports to verify totals.
- Was able to manage different conversations at once.
- Did bathroom checks daily throughout the shift.
- Kept gym very organized and clean.
- Edited gym accounts in a professional & timely manner
Warehouse Worker
Amazon
03.2022 - 09.2022
- Ability to unload and load trucks
- Able to lift heavy things that weighed over 100lbs
- Package Organizer
- Loaded, unloaded and moved material to and from storage and production areas.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Completed over Number customer orders each day in warehouse setting.
- Managed product staging to efficiently transfer items between receiving, storage and shipping locations.
- Consistently lifted materials weighing as much as Number pounds.
- Checked packages and merchandise for damage and notified vendors.
Group Leader
St Nicks Alliance
09.2021 - 06.2022
- Taught and counseled youth ages from 5 to 10.
- Planned weekly activities for kids.
- Volunteered in holiday camps.
- Built lasting relationships with youth and parents or guardians.
- Homework Helper of all groups from 1st to 5th
- Communicated with kids of all ages
- Assisted with things that needed to be done immediately
Tutor
El Puente Academy For Peace & Justice
11.2017 - 06.2022
- Assisted in assembling lesson plans to administer to students and keep them on track with assignments.
- Held a group and one-on- one sessions as necessary
- Provided students with weekly feedback
- Supported students with helpful study habits and exam strategies.
- Helped students prepare for routine and standardized tests and college entrance exams.
Assistant
Happy Feet Daycare
05.2021 - 09.2021
- Planning and coordinating activities for children.
- Entertaining children through reading and playing games.
- Communicating with each child and parent.
- Assisting with any and everything that needed my help.
Sales Representative
Foot Locker
07.2018 - 06.2020
- Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.
- Communicating with customers in professional manner
- Cleaning & organizing the front and back of the store.
- Operating cash registers, managing financial transactions, and balancing drawers.
- Directing customers to merchandise within the store.
- Introducing promotions and opportunities to customers.
Security Officer
SSPTMS
12.2023 - 05.2024
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Greeted all guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle or by foot.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Guarded Loading Docks & V.I.P access.
- Reported suspicious activities and persons to law enforcement.
- Called in sitting cars that either male or female left without notice for company tow truck too pick up.
City Letter Carrier
United States Post Office
04.2024 - Current
- Planned and cased mail and magazines in sequence of delivery for designated route.
- Maintained safety standards while driving, resulting in zero accidents during route.
- Collaborated with fellow carriers to ensure consistent service quality across Far Rockaway.
- Delivered packages and mail to business or homes too the people in local area.
- Navigated diverse weather conditions to deliver mail on time, demonstrating a strong commitment to job responsibilities.
- Used Scan Tool to maintain system records by scanning items delivered to homes and businesses.
- Picked up outgoing mail from letter boxes and in person from customers.
Education
High School Diploma -
El Puente Academy For Peace And Justice
Brooklyn, NY06.2021
Skills
- Schedule and calendar management
- Document control
- Relationship building
- Verbal and written communication
- Administrative tasks
- Supportive
- Role Player
- Team Leader
- Listening skills
- Event planning
- Efficient cleaning
- Critical thinking
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Certification
Drivers License
Security Guard License
Timeline
City Letter Carrier
United States Post Office
04.2024 - Current
Security Officer
SSPTMS
12.2023 - 05.2024
Front Desk Associate
Planet Fitness
07.2022 - 02.2024
Warehouse Worker
Amazon
03.2022 - 09.2022
Group Leader
St Nicks Alliance
09.2021 - 06.2022
Assistant
Happy Feet Daycare
05.2021 - 09.2021
Sales Representative
Foot Locker
07.2018 - 06.2020
Tutor
El Puente Academy For Peace & Justice
11.2017 - 06.2022
High School Diploma -
El Puente Academy For Peace And Justice
Similar Profiles
Spencer PiangaSpencer Pianga
Shift Lead at Planet Fitness (EPIC Fitness Group)Shift Lead at Planet Fitness (EPIC Fitness Group)
Cody Nidlund EckCody Nidlund Eck
Master Trainer at Texas Family Fitness/Planet FitnessMaster Trainer at Texas Family Fitness/Planet Fitness
Valinda Clemons-ElderValinda Clemons-Elder
Shift Manager at Epic Fitness Group Planet FitnessShift Manager at Epic Fitness Group Planet Fitness
RACHELLE SCARBORRACHELLE SCARBOR
Concur Expense Administrator at Planet Fitness HQ- Corporate Clubs (Sunshine Fitness LLC)Concur Expense Administrator at Planet Fitness HQ- Corporate Clubs (Sunshine Fitness LLC)
Aaron HadaiAaron Hadai
Locksmith at Self EmployedLocksmith at Self Employed