DeMarco Kidd
Emeryville,CA
Summary
Dedicated administrative professional adept at providing administrative and logistical support for various projects, programs and initiatives. Detail-oriented team player with strong organizational skills.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Front Desk Associate
Action Property Management
11.2023 - Current
- Handled high-pressure situations calmly, maintaining professionalism at all times.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues in a professional manner.
- Efficiently managed service request tracking system, prioritizing tasks based on urgency and resource availability.
Teacher
JAMES DENMAN MIDDLE SCHOOL
10.2023 - Current
- Resource Specialist Program (RSP) educator, instructing 7th and 8th grade students with diverse classifications and levels of special needs.
- Cultivated connections and strong student rapport to foster classroom engagement, in addition to recording student progress to inform parents and school administration.
- Boosted student confidence and self-esteem by creating a nurturing classroom environment that celebrated individual strengths and achievements.
Teacher
OAKLAND HIGH SCHOOL
08.2022 - 05.2023
- Planned and implemented integrated lessons for over one hundred and sixty 10th and 11 graders to meet national standards.
- Supported student physical, mental and social development using classroom games and activities.
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
Substitute Teacher
THE EDUCATION TEAM
12.2019 - 10.2020
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Enhanced learning experiences by incorporating specialized tools and resources tailored to the needs of special education students.
Sales Trainer
BUGABOO NORTH AMERICA
11.2012 - 08.2019
- Responsible for product presentation, including merchandising in-store and websites of retail partners, organizing and participating in over 100 retail and trade show events.
- Designed and implemented sales training program and documentation.
- Reduced time spent in the field by creating efficient role-play scenarios for realistic practice during training sessions.
- Collaborated with sales leaders to align training initiatives with strategic business goals.
Education
Bachelor of Science - Business Management
University of Phoenix - Online
Phoenix, AZ 01.2013 - 04.2017
Skills
Reservations Management
Vendor interaction
Guest Relations
Customer Service
Reservation Management
Exceptional communication
Calendar Management
Detail-Oriented Planning
Tech-savviness
Luxury service expertise
Marketing
Event Planning
Small Group Instruction
Student Engagement
Curriculum Implementation
Classroom Management
Serving Diverse Communities
Alternative Learning Methods
Student rapport
Learning Strategies
Special Needs Students
Timeline
Front Desk Associate
Action Property Management
11.2023 - Current
Teacher
JAMES DENMAN MIDDLE SCHOOL
10.2023 - Current
Teacher
OAKLAND HIGH SCHOOL
08.2022 - 05.2023
Substitute Teacher
THE EDUCATION TEAM
12.2019 - 10.2020
Bachelor of Science - Business Management
University of Phoenix - Online
01.2013 - 04.2017
Sales Trainer
BUGABOO NORTH AMERICA
11.2012 - 08.2019