DeMarco Kidd
Emeryville,CA
Summary
Dedicated administrative professional adept at providing administrative and logistical support for various projects, programs and initiatives. Detail-oriented team player with strong organizational skills.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Front Desk Associate
Action Property Management
11.2023 - Current
- Handled high-pressure situations calmly, maintaining professionalism at all times.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues in a professional manner.
- Efficiently managed service request tracking system, prioritizing tasks based on urgency and resource availability.
Teacher
JAMES DENMAN MIDDLE SCHOOL
10.2023 - Current
- Resource Specialist Program (RSP) educator, instructing 7th and 8th grade students with diverse classifications and levels of special needs.
- Cultivated connections and strong student rapport to foster classroom engagement, in addition to recording student progress to inform parents and school administration.
- Boosted student confidence and self-esteem by creating a nurturing classroom environment that celebrated individual strengths and achievements.
Teacher
OAKLAND HIGH SCHOOL
08.2022 - 05.2023
- Planned and implemented integrated lessons for over one hundred and sixty 10th and 11 graders to meet national standards.
- Supported student physical, mental and social development using classroom games and activities.
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
Substitute Teacher
THE EDUCATION TEAM
12.2019 - 10.2020
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Enhanced learning experiences by incorporating specialized tools and resources tailored to the needs of special education students.
Sales Trainer
BUGABOO NORTH AMERICA
11.2012 - 08.2019
- Responsible for product presentation, including merchandising in-store and websites of retail partners, organizing and participating in over 100 retail and trade show events.
- Designed and implemented sales training program and documentation.
- Reduced time spent in the field by creating efficient role-play scenarios for realistic practice during training sessions.
- Collaborated with sales leaders to align training initiatives with strategic business goals.
Education
Bachelor of Science - Business Management
University of Phoenix - Online
Phoenix, AZ 01.2013 - 04.2017
Skills
Reservations Management
Timeline
Front Desk Associate
Action Property Management
11.2023 - Current
Teacher
JAMES DENMAN MIDDLE SCHOOL
10.2023 - Current
Teacher
OAKLAND HIGH SCHOOL
08.2022 - 05.2023
Substitute Teacher
THE EDUCATION TEAM
12.2019 - 10.2020
Bachelor of Science - Business Management
University of Phoenix - Online
01.2013 - 04.2017
Sales Trainer
BUGABOO NORTH AMERICA
11.2012 - 08.2019