Summary
Overview
Work History
Education
Skills
Designations
Timeline
Generic

Brian Weaver

Noblesville,IN

Summary

Dynamic Litigation Claims Manager at Erie Insurance with a proven track record in enhancing customer satisfaction and managing litigation expenses. Skilled in performance assessment and team leadership, I successfully implemented quality assurance measures, resulting in improved productivity and favorable case outcomes through strategic problem-solving and effective collaboration.

Overview

29
29
years of professional experience

Work History

Litigation Claims Manager

Erie Insurance
06.2023 - Current
  • Manages overall operations of designated area of authority
  • Monitors utilization of Outside Counsel Guidelines by defense counsel
  • Assists in managing litigation expenses and ensures that defense counsel adheres to billing guidelines
  • Interviews, hires, trains and directs personnel
  • Enhanced customer satisfaction with timely and accurate claims resolutions.
  • Implemented quality assurance measures, monitoring staff performance and providing constructive feedback for continuous improvement efforts.
  • Managed a team of litigation specialists, providing coaching and performance feedback for improved productivity.
  • Yearly performance review and assessment with panel law firms
  • Maintains working knowledge of claim files and present significant reserve recommendations to executives

Litigation Specialist

Erie Insurance
10.2001 - 06.2023
  • Manage pending caseload of 175-200 litigated claim files
  • Selects, engages, and collaborates with defense counsel in the case defense
  • Achieved favorable outcomes in complex cases through meticulous research and analysis.
  • Handled high value negotiations and mediations with plaintiff attorneys and mediators resulting in favorable outcomes
  • Developed strong working relationships with opposing counsel for effective communication and negotiation throughout the litigation process.
  • Identified potential risks or weaknesses in cases early on allowing proactive strategizing towards optimal resolution.
  • Assisted attorneys in trial preparation, drafting pleadings, motions, and discovery documents.
  • Enhanced client satisfaction by addressing concerns promptly and providing regular updates on case progress.

Multi-line Field Adjuster III

Erie Insurance
06.1996 - 10.2001
  • Conducts extensive investigations into all property and liability claim assignments
  • Conducts property inspections, completing independent repair estimates
  • Interviews insureds, claimants and witnesses as required
  • Completes liability determinations and bodily injury evaluations
  • Settlement of claims within designated authority
  • Enhanced team productivity through effective collaboration with colleagues, sharing best practices and knowledge from experience in the field.
  • Streamlined workflow processes by effectively prioritizing and managing multiple claims assignments simultaneously.

Education

Bachelor of Science - Business Management

Purdue University
West Lafayette, IN
05-1996

Skills

  • Performance assessment
  • Expense control
  • Personnel training
  • Teamwork and collaboration
  • Problem-solving
  • Claims analysis
  • Claims auditing
  • Team leadership

Designations

AIC, AIS, AINS, AIC-M

Timeline

Litigation Claims Manager

Erie Insurance
06.2023 - Current

Litigation Specialist

Erie Insurance
10.2001 - 06.2023

Multi-line Field Adjuster III

Erie Insurance
06.1996 - 10.2001

Bachelor of Science - Business Management

Purdue University

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