Brian Wright
Sales Manager
Tacoma,WA
Summary
I am a Jack of all trades, I've worked just about every job there is out there, from intellectually and developmentally disabled adults and children, to siding a chimney at the top of a 40 foot ladder. My heart lies with sales as my passion because I thoroughly enjoy other people! I excell in customer relations and communication as public speaking is a piece of cake! My experience as a manager for 10+ years makes talking to people, working with people, and delivering results is zero to none. I am proficient in customer service as well as am a performance-driven, self-motivated, eager to learn kind of person with a passion to be the best sales representative out there.
Overview
14
14
years of professional experience
7
7
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Key Holder Leader
The Fragrance Outlet
Auburn, WA
11.2019 - Current
- Trained team members in successful strategies to meet operational and sales targets.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Tracked and prioritized work orders to meet daily production requirements
- Completed store opening and closing procedures.
- Processed cash, credit, debit and check payments.
- Used weekly financial data to analyze company growth and optimize operational strategies.
Team Leader Manager
Eco Clean Northwest
Puyallup, WA
06.2021 - 03.2022
- Increased productivity by 25% and revenue streams by 50% through effective change management practices.
- Implemented new processes to streamline workflow within team, averaging 2 hours of additional productivity per day.
- Facilitated meetings to communicate team performance goals and results.
- Administered monthly and annual reviews to direct reports and set clear and measurable goals, action plans and follow-up procedures.
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
General Manager, Business Development
Spirit Halloween LLC
Bonney Lake, WA
08.2011 - 11.2021
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Prepared annual budgets with controls to prevent overages.
- Designed modern employee recognition program which boosted productivity and improved morale.
- Utilized enterprise risk management software to improve operational insight and planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Introduced new methods, practices and systems to reduce turnaround time.
- Maximized operational excellence mentoring personnel on management principles, industry practices and company procedures.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
- Identified trends in customer marketplaces to develop valuable solutions.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
Education
High School Diploma -
Sumner High School
Sumner, WA 01.2007 - 06.2011
Associate of Arts - Nursing
Pierce Community College
Puyallup, Wa 11.2021 - 06.2024
Accomplishments
- Exceeded sales goals 10 years out of 11.
- Met quota of $550k in 2 months
- Supervised team of 40 staff members.
Certification
Forklift driver- European soaps
Timeline
Associate of Arts - Nursing
Pierce Community College
11.2021 - 06.2024
Team Leader Manager
Eco Clean Northwest
06.2021 - 03.2022
Key Holder Leader
The Fragrance Outlet
11.2019 - Current
CPR- Seek Arizona
06-2017
Forklift driver- European soaps
02-2016
General Manager, Business Development
Spirit Halloween LLC
08.2011 - 11.2021
High School Diploma -
Sumner High School
01.2007 - 06.2011