Chloe thomas
Freeport
Summary
As a dedicated and driven student, I have developed strong time management and organizational skills by balancing multiple responsibilities at once. My experience as a sales associate and a Key Holder has allowed me to consistently deliver exceptional customer service, contribute to exceeding sales goals, and demonstrate my knowledge of both products and customer needs. I have a great understanding of managing store operations, including back office, loss prevention, and team coordination. I have a keen eye for visual merchandising and a genuine passion for creating engaging in-store experiences that drive foot traffic and customer loyalty. Adaptable and collaborative, I thrive in team environments and take pride in helping others feel confident and supported. Seeking to leverage these transferable skills in a new field to help drive operational success and team performance.
Overview
3
3
years of professional experience
Work History
Key Holder Leader
Free People
05.2025 - Current
- Led team in achieving daily sales targets through effective merchandising and customer engagement strategies.
- Managed inventory and product knowledge to maintain availability and accuracy within the store.
- Coordinated beauty and accessory displays to increase foot traffic and sales conversions.
- Closing and opening processes, as well as cash-handling processes.
- Helped guide new staff on store procedures, ensuring the standards of the store are kept up with and executed accordingly.
- Enhanced customer experience by providing personalized service and resolving inquiries efficiently.
Sales Associate
La La Links Jewelry
04.2023 - 08.2024
- Coordinated with team members during peak shopping periods to enhance customer service and provide a memorable experience with the company.
- I stayed on top of visual merchandising by helping to create new jewelry displays and keeping them picture-perfect to increase the engagement of foot traffic.
- I made relationships with customers by demonstrating product knowledge, helping with styling, and making them feel their best at the store.
- Be a guiding hand in helping new team members learn about products, customer service, and basic knowledge of the store to make them confident and comfortable when they come into work.
- Helped with sales performance and exceeded daily targets by demonstrating customer service and product knowledge.
Education
Bachelor of Science - Health Sciences
The University of West Florida
Pensacola, FL05-2026
Skills
- Customer service
- Daily reporting
- Opening and closing
- Willingness to learn
- Teamwork
- Problem-solving
- Cash handling proficiency
- Time management
- Multitasking
- Organizational skills
- Adaptability and flexibility
- Self motivation
- Leadership
Accomplishments
- I cheered at the University of West Florida for two years and enjoyed every minute of it! I am now a retired athlete, focusing on my education and participating in extracurricular activities to keep my body and brain healthy.
- I reigned as Miss Pensacola Florida 2024! Learned so many things form this experience such as networking, social skills, discipline, as well as poise and presentation. This was an opportunity that I am so glad to have taken and will cherish always.
- In my free times I love to take up babysitting jobs. Since I was very young I have done this and it is always rewarding. I am now CPR certified because of this and my aspiration to work in the medical field. Babysitting has taught me patience and problem. solving through the many situations I have dealt with.
Timeline
Key Holder Leader
Free People
05.2025 - Current
Sales Associate
La La Links Jewelry
04.2023 - 08.2024
Bachelor of Science - Health Sciences
The University of West Florida