brian zupancic
Keego Harbor,MI
Summary
Dynamic and customer-focused professional with extensive experience in high-volume environments, including Costco. Proven expertise in cash handling and transaction processing, complemented by exceptional customer service skills. Recognized for enhancing team performance and operational efficiency while maintaining a commitment to excellence in service delivery.
Overview
2026
2026
years of professional experience
Work History
Cashier
Costco
08.2016 - Current
- Processed customer transactions accurately and efficiently.
- Assisted in maintaining clean and organized checkout areas.
- Provided exceptional customer service, addressing inquiries and resolving issues.
- Collaborated with team members to ensure smooth operations during peak hours.
- Balanced cash register drawers at shift end to ensure accuracy.
- Educated customers on membership benefits and store policies.
Cook
Chilis's Bar and Grill
2005 - 07.2016
- Prepared and cooked menu items according to standard recipes and presentation guidelines.
- Ensured kitchen cleanliness and adherence to food safety regulations.
- Collaborated with team members to optimize kitchen workflow during peak hours.
- Trained new staff on cooking techniques and operational procedures.
Bus Boy/ Server Asst.
Flemings Steakhouse
01.2011 - 2013
- Assisted servers in delivering exceptional dining experiences through timely support and attention to guest needs.
- Maintained cleanliness and organization of dining areas, ensuring adherence to health and safety standards.
- Collaborated with kitchen staff to streamline food preparation and service processes for efficiency.
- Trained new team members on operational procedures and customer service expectations, enhancing team performance.
Bus Boy/ Dishwasher
Meyberry’s
2004 - 2007
- Operated industrial dishwashers to ensure cleanliness and sanitation of kitchenware.
- Maintained organized dishwashing area for efficient workflow and safety compliance.
- Collaborated with kitchen staff to streamline dish retrieval processes during peak hours.
- Trained new team members on proper dishwashing techniques and equipment usage.
Customer Service
Merri Bowl Pro Shop
2001 - 2003
- Provided exceptional customer service, addressing concerns, and answering questions promptly.
- Provided exceptional customer service, addressing patron concerns promptly and professionally.
- Provided exceptional customer service, addressing clinician inquiries promptly and professionally.
- Drove excellence in customer service while overseeing department functions.
Education
High School Diploma -
Clarenceville
Livonia, MISkills
Cash handling
Timeline
Cashier
Costco
08.2016 - Current
Bus Boy/ Server Asst.
Flemings Steakhouse
01.2011 - 2013
Cook
Chilis's Bar and Grill
2005 - 07.2016
Bus Boy/ Dishwasher
Meyberry’s
2004 - 2007
Customer Service
Merri Bowl Pro Shop
2001 - 2003
High School Diploma -
Clarenceville