Briana Adams
Dallas,TX
Summary
Professional with strong foundation in real estate sales, adept at understanding client needs and market trends. Proven track record of closing deals and driving revenue growth. Skilled in negotiation, client relationship management, and property valuation. Known for effective teamwork, adaptability, and delivering results in dynamic environments.
Overview
7
7
years of professional experience
Work History
Assistant Property Manager- Lease Up
Equity Residential
07.2023 - Current
- Managed a team of 2 leasing consultants, leading to a 15% improvement in customer service satisfaction scores through targeted training
- Followed up on delinquent tenants and coordinated collection procedures.
- Trained new hires on company policies, procedures, software applications and industry best practices-leading them towards successful job performance.
- Collaborated with legal department on eviction proceedings when necessary; following proper protocols and documentation requirements laid down by law.
- Provided excellent customer service by promptly responding to inquiries and addressing grievances; resulting in increased tenant retention rates.
- Organized community events to foster positive relationships between tenants and build a sense of community within the property.
Real Estate Closing Coordinator
Kelly Hand And Associates
01.2022 - Current
- Mitigated potential legal issues by conducting thorough research on property titles and identifying any discrepancies or liens.
- Collaborated effectively with cross-functional teams to resolve complex issues that arose during the closing process.
- Strengthened client relationships and fostered trust by proactively providing updates on transaction progress throughout the closing process.
- Reduced errors in document preparation by meticulously reviewing contracts, title commitments, and loan packages.
- Assisted escrow officers with preparing final settlement statements to ensure timely disbursement of funds to relevant parties.
- Enhanced client satisfaction by ensuring timely and accurate preparation of closing documents.
Real Estate Agent
Southern Classic Realtors
03.2023 - 05.2024
- Orchestrated the sale of 25 high-value properties within a quarter, leveraging cutting-edge CRM tools to manage client interactions and improve closing rates by 15%
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
- Cultivated a robust referral network, indebting loyalty of clients and colleagues, thereby enhancing the brand's market presence and contributing to a 20% annual growth in client base
- Consulted with homeowners on appropriate listing prices based on extensive comparative market analysis, resulting in faster sales and satisfied clients.
Assistant Property Manager
Range Water Real Estate
01.2018 - 03.2023
- Led leasing activities for a luxury 300-unit community, achieving 95% occupancy rate within the first six months of lease-up
- Successfully converted 80% of property tours into lease signings through tailored sales techniques and in-depth community knowledge
- Instrumental in the recruitment and training of 3 new leasing consultants, focusing on enhancing team performance and sales skills
- Launched targeted promotional offers which increased resident renewals by 20% year-over-year
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Completed final move-out walk-throughs with tenants to identify required repairs.
Education
Associate Degree - Business Administration
Southern Crescent Technical College
01.2015
Skills
- Sales Leadership
- Leasing Strategies
- Customer Service
- Digital Marketing
- Microsoft Office
- Entrata
- CRM
- MRI
- Onesite
- Administrative Support
- Strong Communication Skills
- Fair Housing Regulations
- Staff Management
- Cash Management
- Training and mentoring
- Accounting operations
- Legal notice preparation
- Multi-family property management
- Contract drafting
- Closing transactions
- Property Appraisals
Timeline
Assistant Property Manager- Lease Up
Equity Residential
07.2023 - Current
Real Estate Agent
Southern Classic Realtors
03.2023 - 05.2024
Real Estate Closing Coordinator
Kelly Hand And Associates
01.2022 - Current
Assistant Property Manager
Range Water Real Estate
01.2018 - 03.2023
Associate Degree - Business Administration
Southern Crescent Technical College
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