Briana Aponte
Bronx,NY
Summary
Experienced sales professional with a successful history in retail environments. Dedicated to delivering exceptional customer service and driving sales growth. Recognized for reliability and adaptability in meeting the ever-changing needs of customers and market conditions. Strong communication and collaboration skills have contributed to team success and the consistent achievement of sales goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Associate
RAINS
10.2024 - Current
- Consistently exceeded monthly sales targets by XX% through effective product knowledge and persuasive selling techniques
- Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals
- Assisted in inventory management by conducting regular stock checks, restocking shelves, and placing orders as needed
- Maintained a clean and organized work environment to enhance the shopping experience for customers
Task Manager
Ulta
04.2024 - 09.2024
- Received, inspected, and organized incoming merchandise shipments to ensure proper storage and efficient retrieval
- Maintained accurate inventory records by regularly conducting stock counts and reconciling discrepancies
- Assisted customers in locating specific products on the sales floor and provided recommendations based on their needs
- Ensured shelves were properly stocked at all times to meet customer demand and maintain an attractive store appearance
- Efficiently unloaded delivery trucks using appropriate equipment such as pallet jacks or hand trucks
Key Holder
Swatch Times Square/ Swatch 5th Ave
02.2020 - 07.2023
- Duties included - Closing/ Opening procedures, deposit handlings, customer service, sales, filing, scanning, communications, inventory, coaching, watch services, auditing
- Assisted in the management of daily store operations, including opening and closing procedures, cash handling, and inventory management
- Supported the retail manager in developing and implementing strategies to drive sales growth and achieve revenue targets
- Trained and supervised a team of XX sales associates, providing guidance on customer service techniques, product knowledge, and upselling strategies
- Monitored key performance indicators (KPIs) such as sales conversion rates, average transaction value, and customer satisfaction scores to identify areas for improvement
- Assisted in conducting regular inventory counts to maintain accurate stock levels and prevent out-of-stock situations
Intern
Avanzino & Moreno Law Firm
06.2018 - 08.2018
- Duties included : Filing , Copying , Scanning , answering phones and other miscellaneous tasks
Intern
Milford Management Corp.
06.2017 - 08.2017
- Duties included: Filing, Copying, Scanning, answering phones and other miscellaneous tasks
Education
B.A. - English/Theater
Hunter College
New York, NY05.2023
High School Diploma -
Cardinal Spellman High School
Bronx, NY06.2019
Skills
- Retail Management
- Cash handling
- Customer service
- Type 30-35 WPM
- Bilingual (English, Spanish)
- Management
- Auditing
- Retail Sales
- Merchandising
- Communication skills
Certification
Driver's License
Languages
Spanish
Professional Working
Timeline
Sales Associate
RAINS
10.2024 - Current
Task Manager
Ulta
04.2024 - 09.2024
Key Holder
Swatch Times Square/ Swatch 5th Ave
02.2020 - 07.2023
Intern
Avanzino & Moreno Law Firm
06.2018 - 08.2018
Intern
Milford Management Corp.
06.2017 - 08.2017
High School Diploma -
Cardinal Spellman High School
B.A. - English/Theater
Hunter College
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