Briana Bisono
Brooklyn,NY
Summary
Floral Designer with 6 years of experience in crafting innovative floral arrangements and enhancing customer satisfaction through creative problem-solving and quality control. Proven track record in event planning and social media marketing, driving customer retention and boosting sales. Passionate about setting industry trends and fostering a culture of creativity to inspire teams and exceed client expectations.
Overview
7
7
years of professional experience
Work History
Floral Designer and Retail Associate
Plantshed X KITH
09.2023 - Current
- Crafted stunning floral arrangements and advised customers on plant care, boosting customer satisfaction and repeat business at Plantshed
- Managed inventory, ensuring optimal stock levels and freshness of plants and flowers, reducing waste and maximizing profitability
- Introduced new plant care workshops, educating customers and driving additional revenue streams for the business
- Meticulously tracked plant health, implementing targeted care regimens to maintain premium quality
- Refined floral arrangement processes for efficiency and consistency
Floral Manager
Twigs & Daisies
07.2020 - 04.2022
- Led floral design projects, increased event bookings, improved team collaboration, optimized inventory
- Anticipated market trends, introducing seasonal collections that resonated with customers
- Leveraged social media to showcase designs, significantly boosting online engagement and sales
- Drove event booking growth through strategic marketing initiatives
- Implemented efficient team collaboration processes, enhancing productivity and client satisfaction
- Created new floral design concepts, setting industry trends
- Fostered a culture of creativity, inspiring team to push boundaries and exceed client expectations
- Meticulously managed inventory, reducing waste and costs
- Implemented quality control measures, ensuring consistently high standards in all floral arrangements
Floral Designer
Whole Foods Market
08.2018 - 07.2020
- Created floral arrangements, boosting sales through unique designs and customer satisfaction
- Enhanced store ambiance with innovative floral displays, increasing foot traffic and engagement
- Collaborated with team to streamline inventory, optimizing stock levels and reducing waste
- Implemented seasonal promotions, driving increased customer interest and repeat business
- Resolved customer inquiries efficiently, ensuring a positive shopping experience and loyalty
Education
Bachelor - Women and Gender Studies
Florida International University
08.2021
Skills
- Customer Service
- Event Planning
- Creative Problem Solving
- Quality Control
- Social Media Marketing
- Customer Retention
- Time Management
Timeline
Floral Designer and Retail Associate
Plantshed X KITH
09.2023 - Current
Floral Manager
Twigs & Daisies
07.2020 - 04.2022
Floral Designer
Whole Foods Market
08.2018 - 07.2020
Bachelor - Women and Gender Studies
Florida International University
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