Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nancy Ballard

DAVISBURG,48350

Summary

Adept at fostering customer relationships and enhancing sales, I excelled as a Sales Associate/Floral Designer Manager at Gerych's Special Events & Floral Design. My expertise in wedding floral design and exceptional team leadership significantly contributed to the store's visual appeal and customer satisfaction. Skilled in staff training and development, I consistently ensured high-quality service and team efficiency.

Diligent [Desired Position] with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.

Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.

Overview

10
10
years of professional experience

Work History

Sales Associate/ Floral Designer Manager

Gerych's Special Events & Floral Design
04.2015 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

High School Diploma -

Harrison High School
Farmington Hills, MI
06-1990

Skills

  • Customer service
  • Wedding floral design
  • Team leadership
  • Teamwork and collaboration
  • Floral shop assistance
  • Staff training and development
  • Time management
  • Sales and marketing
  • Staff management

Timeline

Sales Associate/ Floral Designer Manager

Gerych's Special Events & Floral Design
04.2015 - Current

High School Diploma -

Harrison High School
Nancy Ballard