Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Certification
Timeline
Generic

BRIANA BROWN

McKinney,TX

Summary

My name is Briana Brown, and I am a 21-year-old student aspiring to become a registered nurse. A motivated, enthusiastic, and dynamic caregiver, with experience in both patient care and medical administration. I am very resourceful and forward-thinking, with excellent people skills, a keen eye for detail, and a positive outlook. In addition to completing my requirements to apply to the nursing program, I am hoping to obtain more clinical experience as I will shortly complete a surgical tech program, and continue to pursue my education in health science.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Patient Service Representative

Envision Imaging
McKinney, TX
05.2024 - Current
  • Greeted patients upon arrival and directed them to the appropriate area.
  • Provided customer service by answering patient questions and addressing concerns.
  • Assisted with the completion of medical forms and records.
  • Answered incoming calls in a professional manner.
  • Inputted patient demographic data into electronic health record system.
  • Adhered to HIPAA regulations when handling confidential patient information.
  • Prepped patients, and completed patient screenings prior to imaging exams.

Medical Receptionist

The ENT & Allergy Centers of Texas
Mckinney, TX
04.2023 - 02.2024
  • Greeted and checked in patients, updating patient information in computer system.
  • Scheduled patient appointments, verifying accuracy of appointment times with providers.
  • Prepared charts for new patients, ensuring all necessary forms were completed correctly.
  • Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
  • Delivered high-quality administrative and customer service to sustain patient and work flows.

Patient Care Technician

Medical City McKinney
MCKINNEY, TX
09.2021 - 05.2023
  • Provided direct patient care and assistance to healthcare team members.
  • Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
  • Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
  • Assisted with patient transfers from bed to wheelchair or stretcher needed.
  • Provided emotional support for patients and families during difficult times.
  • Collected specimens such as urine samples for testing purposes according to established protocols.
  • Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
  • Organized supplies in order to maintain adequate stock levels throughout shift.
  • Conducted safety rounds regularly to ensure safe environment for patients.

Overnight Stocker

Brookshire Grocery
ANNA, TX
01.2019 - 07.2021
  • Organized shelves, racks and bins to ensure product availability.
  • Verified accuracy of incoming shipments against purchase orders.
  • Assisted customers with locating items, retrieving merchandise from stockroom shelves and providing information on products.
  • Restocked shelves according to plan-o-grams set up by management team.
  • Checked expiration dates on all food items to ensure quality control standards were met.
  • Performed daily inventory checks to maintain accurate records for ordering purposes.

Cashier

Brookshire Grocery
ANNA, TX
01.2018 - 07.2021
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer inquiries regarding store policies and procedures.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.

Education

Collin College
McKinney, TX
05-2027

Anna High School
Anna, TX
05-2021

Skills

  • Office Administration
  • Customer Service
  • Medical terminology knowledge
  • HIPAA Compliance
  • Patient Care
  • Vital signs monitoring
  • EMR systems
  • Rapidly Acquires Knowledge

Affiliations

  • Traveling and
  • Hanging out with loved ones
  • Baking and Cooking
  • Assisting others and showing support to others.

Languages

English
Native/ Bilingual
Spanish
Limited

Accomplishments

Throughout my life, in both professional and academic settings, I have consistently been acknowledged for my remarkable organizational and detail-oriented skills, outstanding customer service, patient care, and my tendency to exceed expectations.

Certification

  • ALS/BLS/CPR - The American Red Cross
  • Child Guidance & Development Education -Texas A&M AgriLife
  • Satori Alternatives to Managing Aggression / Neurobehavioral health - HCA Healthcare

Timeline

Patient Service Representative

Envision Imaging
05.2024 - Current

Medical Receptionist

The ENT & Allergy Centers of Texas
04.2023 - 02.2024

Patient Care Technician

Medical City McKinney
09.2021 - 05.2023

Overnight Stocker

Brookshire Grocery
01.2019 - 07.2021

Cashier

Brookshire Grocery
01.2018 - 07.2021

Collin College

Anna High School

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