Detail-oriented Billing Specialist with a strong background in customer service and office administration. Proven ability to streamline processes and enhance communication, ensuring timely and accurate billing cycles.
Work History
Billing Specialist
1 Year 3 Months
Neil Medical Group | 03.2025 - Current
Processed high-volume billing cycles, ensuring timely and accurate invoicing for services rendered.
Reviewed insurance claims for accuracy, identifying issues and coordinating corrections with relevant departments to enhance reimbursement rates.
Worked with multiple departments to check proper billing information.
Receptionist
4 Months
Neil Medical Group | 11.2024 - 03.2025
Maintained organized front desk area, ensuring a welcoming environment for patients
Implemented new organizational systems for handling incoming calls and messages effectively.
Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Sales Manager
3 Years 6 Months
It's Fashion Metro | 07.2021 - 01.2025
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Assisted in inventory management, conducting regular stock checks and replenishing merchandise.
Trained new associates on sales techniques and operational procedures for improved performance.
Education
Associate of Science
Associate of Arts - Medical Office Administration
Lenoir Community College | Kinston, NC | 05-2024
Dean's List [Spring 2023]
Dean's List [Fall 2023]
Associate of Arts - General Studies
Lenoir Community College | Kinston, NC | 07-2019
High School Diploma
North Lenoir High School | La Grange, NC | 06-2016
Skills
Customer service
Customer engagement
Medical billing expertise
Multitasking and organization
Microsoft office
Attention to detail
Cash handling
Office organization
Office administration
Mail handling
Certification
Patient Service Representative
Medical Coding, Billing, & Insurance
Medical Administrative
Timeline
Billing Specialist
Neil Medical Group
03.2025 - CurrentRead More
Receptionist
Neil Medical Group
11.2024 - 03.2025Read More
Sales Manager
It's Fashion Metro
07.2021 - 01.2025Read More
Associate of Science
Read More
Lenoir Community College
Associate of Arts from Medical Office Administration