Briana Harrison
Grandville,MI
Summary
Dependable professional with several years of reception and customer service experience, combined with developing knowledge of computer science and technology. Strong communication, organization, problem-solving, and technical skills, including familiarity with Linux, command-line tools, networking fundamentals, and computer systems. Adaptable, detail-oriented, and eager to apply both technical and interpersonal skills in a professional environment
Overview
3
3
years of professional experience
Work History
Receptionist
Roots Salon And Spa
Hudsonville, MI
09.2024 - Current
- Increased client engagement through targeted email marketing campaigns
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Maintained cleanliness and organization of the reception area as well as the salon floor to enhance the client experience.
- Handled payment processing, ensuring accuracy in financial transactions.
Receptionist
Doll House Hair Salon
Kentwood, MI
02.2024 - 07.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
Babysitter
Dorothy Yousef
Hudsonville, MI
07.2023 - Current
- Established consistent routines to enhance children's sense of security and stability while in care.
- Adapted quickly to changing situations, demonstrating flexibility in care approaches based on children's moods or needs.
Volunteer
Praying Pelican Missions
06.2023 - 06.2023
- Maintained clean, neat, and operational facilities to serve program needs.
- Communicated information to team members during meetings.
- Participated in community outreach events to engage locals and promote mission activities.
Education
Bachelor of Science - Cybersecurity
Grand Valley State University
Allendale, MI05-2028
Skills
- Data entry via Excel Spreadsheets
- Python and Bash/Shell
- Operating Systems: Linux, Kali Linux, macOS
- Client interaction
- Customer service
- Reliability and trustworthiness
Timeline
Receptionist
Roots Salon And Spa
09.2024 - Current
Receptionist
Doll House Hair Salon
02.2024 - 07.2024
Babysitter
Dorothy Yousef
07.2023 - Current
Volunteer
Praying Pelican Missions
06.2023 - 06.2023
Bachelor of Science - Cybersecurity
Grand Valley State University