Briana Lopez
Edmond,OK
Summary
A Pharmacy Technician with a proven track record at Sam's Club Pharmacy, showcasing expertise in drug safety and insurance billing alongside exceptional problem-solving and customer service skills. Excelled in ensuring compliance with healthcare regulations and fostering team collaboration. Demonstrated ability to enhance patient care and satisfaction through diligent attention to detail and empathy.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Sams Club Pharmacy
Oklahoma City, OK
11.2022 - Current
- Prepared and processed medical insurance claim forms and records.
- Ensured compliance with state and federal pharmacy laws and regulations.
- Provided exceptional customer service, addressing patient questions and concerns with empathy.
Lead Barista
Starbucks
Edmond, OK
12.2020 - 11.2022
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
- Demonstrated exceptional customer service skills, resolving customer complaints in a professional manner.
CNA
Iris Senior LIving
Edmond, OK
07.2019 - 12.2020
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
Education
Associate of Science - Diversified Studies of Science
Oklahoma City Community College
Oklahoma City, OK05-2025
High School Diploma -
Stillwater Highschool
Stillwater, OK05-2019
Skills
- Drug safety
- Insurance billing
- Resolving customer issues
- Healthcare regulations
- Advanced math skills
- Team collaboration
- HIPAA
- Pharmacy operations
- Problem-solving skills
Certification
Basic Life Support Certification
Pharmacy Technician Permit
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Accomplishments
- Employee of the Month
- Associates Degree
Studies
- Current Student in pursuit of a Nursing Degree
Timeline
Pharmacy Technician
Sams Club Pharmacy
11.2022 - Current
Lead Barista
Starbucks
12.2020 - 11.2022
CNA
Iris Senior LIving
07.2019 - 12.2020
Basic Life Support Certification
Pharmacy Technician Permit
Associate of Science - Diversified Studies of Science
Oklahoma City Community College
High School Diploma -
Stillwater Highschool
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