Briana Mendez
Brooklyn,United States
Summary
Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
11
11
years of professional experience
Work History
Sales Associate
Juice Press- Commissary
Manhattan, NY
02.2022 - Current
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Maintained cleanliness of work area during and after shifts, disposing of trash appropriately.
- Trained new employees on proper techniques for preparing smoothies.
- Monitored inventory levels of ingredients and placed orders for replenishment when necessary.
- Assisted other team members when needed in order to ensure efficient operations.
Sales Associate
Grassroots Juicery & Cafe
Brooklyn, New York
06.2018 - 03.2021
- I greeted customers daily, helped locate merchandise, and suggested suitable options for them.
- Organized racks and shelves to maintain the store's visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for distribution, made smoothies, and cooked/baked.
- I volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
Restaurant Hostess
Sal's Pizza & Italian Restaurant
Brooklyn, New Yok
02.2017 - 01.2019
- Acquired details from guests for seating arrangements or waitlist entry.
- Responded to inquiries regarding business hours, seating arrangements, and menu details.
- I took reservations and to-go orders by phone, answered customer questions, and informed customers of accurate wait times.
- Processed customer orders by phone, and processed payments.
- Kept sitting areas sanitized.
Hostess Gym
New York Sports Club
New York, NY
01.2016 - 02.2017
- Greeted guests upon arrival.
- Answered phones, issued equipment and completed guest check-in.
- Used POS system to assist with new membership cards, change of address and billing questions.
- Managed reservations for gym tours
- Conducted orientation tours for new fitness club members.
- Registered new members and handled payment processing.
Sales Associate
Forever 21
New York, NY
04.2014 - 02.2016
- Welcomed customers as they entered.
- Assisted customers in enhancing their shopping experience.
- Helped customers locate products, and checked the store's system for merchandise.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Accepted cash and credit card payments, issued receipts and provided change.
- Organized racks and shelves to maintain the store's visual appeal.
- Conducted comprehensive training sessions for new staff.
Education
High School Diploma -
Northside Charter High School
Brooklyn, NY06-2013
Some College (No Degree) - Performing Arts
VCU
VirginiaSkills
- Bilingual
- Cash handling accuracy
- Positive and professional
- Excellent communication skills
- Customer service skills
- Computer Skills: Microsoft Word, Microsoft Excel, Microsoft PowerPoint
- POS system operation
- Guest relations
References
Ms. Carmen, (917) 530-1112
Affiliations
I am a musician, who loves to write music and perform live at venues. I am also into fitness and all health. Reading is also another activity I enjoy.
Languages
Spanish
Professional
References
References available upon request.
Timeline
Sales Associate
Juice Press- Commissary
02.2022 - Current
Sales Associate
Grassroots Juicery & Cafe
06.2018 - 03.2021
Restaurant Hostess
Sal's Pizza & Italian Restaurant
02.2017 - 01.2019
Hostess Gym
New York Sports Club
01.2016 - 02.2017
Sales Associate
Forever 21
04.2014 - 02.2016
High School Diploma -
Northside Charter High School
Some College (No Degree) - Performing Arts
VCU
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