Briana Monchery
Plantation
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
6
6
years of professional experience
Work History
Cashier Team Lead
Panera
Sunrise
01.2020 - 01.2022
- Managed cash handling procedures, ensuring accuracy and compliance.
- Resolved customer inquiries and complaints with professionalism and care.
- Maintained a clean and organized checkout area for improved customer experience.
- Assisted cashiers with resolving customer complaints and inquiries.
- Performed daily opening and closing procedures for the register area.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Answered customer questions and provided store information.
- Assisted customers with locating items within the store when requested.
- Supported other teams when necessary, such as stocking shelves or bagging groceries.
- Processed payments promptly for customers to exceed productivity standards.
- Counted and balanced cashier drawers.
- Maintained work area and kept cash drawer organized.
- Answered phone calls to assist customers with questions and orders.
- Maintained current knowledge of store promotions to highlight sales to customers.
Cashier Team Lead
Bowlero Lanes
Davie
08.2018 - 01.2020
- Managed cash handling procedures, ensuring accuracy and compliance.
- Resolved customer inquiries and complaints with professionalism and care.
- Maintained a clean and organized checkout area for improved customer experience.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Answered customer questions and provided store information.
- Assisted customers with locating items within the store when requested.
Cashier Team Lead
BurgerFi
Fort Lauderdale
06.2016 - 08.2018
- Trained new cashiers on customer service standards and register operations.
- Managed cash handling procedures, ensuring accuracy and compliance.
- Resolved customer inquiries and complaints with professionalism and care.
- Maintained a clean and organized checkout area for improved customer experience.
- Assisted cashiers with resolving customer complaints and inquiries.
- Performed daily opening and closing procedures for the register area.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Answered customer questions and provided store information.
- Assisted customers with locating items within the store when requested.
- Ensured compliance with all safety regulations while performing tasks.
Education
High School Diploma -
Stranahan
Fort Lauderdale, FL06-2017
Skills
- Customer service
- Problem solving
- Team collaboration
- Sales promotion
- Effective communication
- Organizational skills
- Opening and closing procedures
- Product restocking
- Clear communication
- Punctual and reliable
- Empathy and patience
- Positive attitude
- Conflict resolution
- Upselling strategies
- Product knowledge
- Cash register operation
- Reliability
- Analytical thinking
- Workload prioritization
Accomplishments
- Real estate school
Timeline
Cashier Team Lead
Panera
01.2020 - 01.2022
Cashier Team Lead
Bowlero Lanes
08.2018 - 01.2020
Cashier Team Lead
BurgerFi
06.2016 - 08.2018
High School Diploma -
Stranahan
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