Briana Parkman
Southfield,MI
Summary
Compassionate and dedicated Human Services professional with 8 years of experience supporting diverse populations through advocacy, case management, and resource coordination. Proven ability to build trust with clients, assess individual needs, and connect individuals and families with essential community services. Skilled in crisis intervention, documentation, and collaborating with interdisciplinary teams to promote client well-being.
Overview
13
13
years of professional experience
Work History
Mortgage Loan Officer
Extreme Loans
Southfield, MI
09.2024 - Current
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
- Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
- Collaborated with underwriting and processing teams to resolve issues and expedite loan approvals.
Sales Consultant/F&I Assistant
Bill Snethkamp Chrysler Jeep Dodge
Highland Park, MI
12.2017 - 08.2024
- Negotiate and close deals, consistently exceeding sales targets.
- Manage finance and insurance paperwork to streamline customer transactions.
- Implement effective sales strategies to drive revenue and meet business objectives.
NFL Cheerleader
Detroit Lions
Detroit, MI
07.2016 - 04.2018
- Performed in live events and televised appearances, showcasing dance proficiency and engaging entertainment skills.
- Maintained peak physical condition through intensive training, ensuring flawless execution of complex routines.
- Participated in community outreach and philanthropic events, promoting team's public image and fostering fan relationships.
Homicide Intern
Wayne County Prosecutors Office
Detroit, MI
10.2015 - 12.2015
- Assisted in the analysis and compilation of case files, contributing to the research for homicide investigations and the development of case strategies.
- Participated in witness interviews and crime scene assessments, supporting trial preparation and attending court proceedings.
New/Used Car Consultant
Northland Chrysler Jeep Dodge
11.2014 - 12.2015
- Negotiated prices and closed sales to ensure customer satisfaction, effectively managing client relationships throughout the purchasing process.
- Exceeded monthly sales goals through the application of robust communication and sales techniques.
Verification Specialist
Credential Check Corporation - via Lajoy Group
Troy, MI
04.2012 - 08.2014
- Reviewed documents meticulously to guarantee adherence to regulatory standards, ensuring data integrity and compliance.
- Utilized advanced software tools to scrutinize information, successfully maintaining a high accuracy rate in the detection of fraudulent activities and data discrepancies.
Education
Bachelors of Science - Criminology
Eastern Michigan University
Skills
- Customer Service
- Negotiation
- Sales
- Financial Analysis
- Teamwork
- Communication
- Problem-Solving
- Product Knowledge
- Time Management
Timeline
Mortgage Loan Officer
Extreme Loans
09.2024 - Current
Sales Consultant/F&I Assistant
Bill Snethkamp Chrysler Jeep Dodge
12.2017 - 08.2024
NFL Cheerleader
Detroit Lions
07.2016 - 04.2018
Homicide Intern
Wayne County Prosecutors Office
10.2015 - 12.2015
New/Used Car Consultant
Northland Chrysler Jeep Dodge
11.2014 - 12.2015
Verification Specialist
Credential Check Corporation - via Lajoy Group
04.2012 - 08.2014
Bachelors of Science - Criminology
Eastern Michigan University