Briana Patton
Server
Kingwood,TX
Summary
With a proven track record at Clubs of Kingwood, I excel in delivering exceptional dining customer service and mastering POS operations. My strong work ethic and food safety practices have consistently enhanced dining experiences, showcasing my ability to thrive in fast-paced environments and significantly improve customer satisfaction.
Overview
6
6
years of professional experience
2
2
Certifications
Work History
Server
Clubs of Kingwood
Kingwood, TX
10.2022 - 02.2025
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Explained menu options to members, offered suggestions and took orders for food and beverages.
- Served food and beverages to members and confirmed complete orders.
- Operated POS terminals to input orders, split bills and calculate totals.
- Provided excellent customer service by anticipating needs of members, responding quickly to requests, addressing complaints tactfully, and thanking members for their patronage.
Server
Casa Hernandez
El Campo, TX
08.2020 - 01.2021
- Greeted guests and provided menus.
- Took orders from customers accurately and in a timely manner.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Provided excellent customer service to ensure satisfaction.
Cold Line Team Member
Freddy's Frozen Custard & Steakburgers
Kingwood, TX
02.2019 - 05.2019
- Provided customer service by taking orders, answering questions and providing product information.
- Processed payments on cash register and counted back bills and change to patrons.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Performed closing duties at end of shift such as cleaning, sanitizing and organizing stations.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Education
Bachelor of Science - Accounting
Prairie View A&M University
Prairie View, TX05-2027
High School Diploma -
Kingwood Park High School
Kingwood, TX05-2019
Skills
- Food safety practices
- Strong work ethic
- Dining customer service
- Tableside etiquette
- POS operation
- Customer service
Certification
- Food Handlers Certification
- TABC
References
References available upon request.
Timeline
Server
Clubs of Kingwood
10.2022 - 02.2025
Server
Casa Hernandez
08.2020 - 01.2021
Cold Line Team Member
Freddy's Frozen Custard & Steakburgers
02.2019 - 05.2019
Bachelor of Science - Accounting
Prairie View A&M University
High School Diploma -
Kingwood Park High School
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