Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Briana Petersen

Cedar Falls,IA

Overview

13
13
years of professional experience

Work History

Assistant Store Leader

Scheels
08.2019 - Current
  • Assisted in daily store operations to ensure efficient workflow, proper scheduling and customer satisfaction.
  • Manage inventory levels while following sales trends to meet demands while also meeting EOY cash goals
  • 5 years on the Hiring Team - Recruited and hired talented individuals bringing depth and experience to the team
  • Played an integral role in the successful execution of annual physical inventories, ensuring accuracy and efficiency in the process.
  • Mentored employees to help improve skills and enable team members to become peak performers on job.

Specialty Shop Manager

Scheels
06.2018 - 08.2019
  • Managed daily operations, ensuring exceptional customer service and efficient store workflow.
  • Trained staff on product knowledge and sales techniques to enhance team performance.
  • Analyzed sales trends to adapt promotional strategies and improve overall store performance.
  • Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.

E-Commerce Web Merchant

Scheels
12.2016 - 06.2018
  • Provided product knowledge support, addressing customer inquiries effectively.
  • Manage the online presence of thousands of products and promotions on Scheels.com ensuring accuracy on each item.
  • Work with a team to plan daily/weekly email and website home page content

Part Time Associate

Scheels
11.2012 - 12.2016
  • Various part time roles including: Cashier, Visa Associate, and Shoe Sales Associate.

Customer Service Representative

Ramsey National Bank
05.2013 - 05.2015
  • Resolved customer inquiries and provided accurate information regarding banking products and services.
  • Assisted clients with account management and transaction processing, ensuring a seamless experience.

Education

Bachelor Of Science - Finance And Marketing

North Dakota State University
Fargo, ND
05.2017

Skills

  • Customer relationships
  • Store operations
  • Merchandise display
  • Inventory management
  • Problem-solving
  • Team building and leadership

Accomplishments

  • Awarded Assistant Store Leader of the Year for 2024

Timeline

Assistant Store Leader

Scheels
08.2019 - Current

Specialty Shop Manager

Scheels
06.2018 - 08.2019

E-Commerce Web Merchant

Scheels
12.2016 - 06.2018

Customer Service Representative

Ramsey National Bank
05.2013 - 05.2015

Part Time Associate

Scheels
11.2012 - 12.2016

Bachelor Of Science - Finance And Marketing

North Dakota State University

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Briana Petersen