Briana Pfaus
San Diego,CA
Summary
Accomplished VSA/Technician and Medical Assistant with a proven track record at Kaiser Permanente, enhancing patient care through expert ophthalmic knowledge and exceptional patient relations. Skilled in eye imaging/ocular measurements and adept at fostering positive outcomes, demonstrated by improved clinic efficiency and patient satisfaction.
Overview
19
19
years of professional experience
Work History
VSA/Technician
Kaiser Permanante
San Diego, CA
01.2025 - Current
- Kept facility stocked with necessary supplies, equipment and instruments.
- Prepared examination rooms, ensuring all necessary equipment and supplies were ready for use.
- Educated patients on proper care for their eyewear and vision health.
- Interacted with eye care providers to facilitate patient treatment goals.
- Maintained patient records by keeping accurate notes on medical history, medications taken, diagnosis and treatment plans prescribed by optometrist or ophthalmologist.
- Applied eye drops and medications as prescribed by the ophthalmologist.
- Troubleshot technical problems related to various types of eye equipment.
- Responded to patient inquiries, offering empathetic support and accurate information.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Assisted ophthalmologists with minor office procedures and surgeries, ensuring sterile technique and patient comfort.
- Conducted routine cleaning of equipment used in examinations such as slit lamps, tonometers.
- Educated patients on eye health, including disease prevention and the importance of regular eye exams.
- Positioned patients properly during examination or treatment for comfort and safety.
- Explained treatment procedures and physicians' instructions.
- Assisted with the pre-testing of patients prior to doctor's examination.
- Implemented safety protocols to protect patients and staff from infectious diseases.
- Participated in professional development opportunities to stay abreast of advancements in ophthalmic technology and techniques.
- Administered diagnostic tests such as visual field testing, color blindness testing and ocular motility assessment.
- Performed a wide range of diagnostic tests such as OCT, Ascan, corneal topography, and fundus photography.
- Prepared treatment rooms for patient examinations.
- Obtained and recorded patient medical history and operated ophthalmic equipment.
- Utilized electronic medical records systems to enter patient data, improving clinic efficiency and record-keeping accuracy.
- Managed patient flow to optimize clinic efficiency and minimize wait times.
- Calibrated and maintained ophthalmic equipment to ensure accuracy in patient diagnostics.
- Wrote, edited, and filed patient medical records, maintaining confidentiality.
- Provided post-operative care instructions to patients who had undergone cataract surgery or other procedures involving the eyes.
- Completed day-to-day duties accurately and efficiently.
Medical Assistant
Kaiser Permanente
San Diego, CA
06.2010 - 01.2021
- Organized charts, documents and supplies to maintain team productivity.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Measured vital signs and took medical histories to prepare patients for examination.
- Administered medications under physician's supervision.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Administered injections, medications and treatments as directed by the physician.
- Scheduled appointments for patients via phone and in person.
- Collected samples from patients for laboratory testing purposes.
Patient Care Technician
Swedish American Hospital
Rockford, IL
06.2006 - 11.2008
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
- Delivered outstanding patient care based on physical, psychological, educational and related criteria.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Answered patient call signals and signal lights to determine patients' needs.
- Assisted with patient transfers from bed to wheelchair or stretcher as needed.
- Supported healthy patient skin with bedside baths, wound care and integrity checks.
- Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
- Collected specimens such as urine samples for testing purposes according to established protocols.
- Helped create a safe environment by following infection control policies.
- Provided physical support to assist patients with bathing, dressing and toileting.
Education
Bachelor of Arts - Liberal Arts And Sciences-Art History
University of Illinois Chicago
Chicago, IL06-2005
Associate of Arts -
Rock Valley College
Rockford, IL06-2002
Skills
- Ophthalmic knowledge
- Optical coherence tomography (rNFL/Macula/Fluorescein Angiogram)
- Fundus photography
- Visual field testing
- Corneal topography
- Ascan Measurements/Immersion
- Fundus Photography
- Ocular disease detection
- Instrument maintenance
- Patient care
- Eye anatomy
- Medical terminology proficiency
- Medical history obtainment
- Visual prescreening
- Minor surgery assistance
- Chart documentation
- Retinal procedure assistance
- Electronic health records management
- Color vision testing
- Ophthalmic terminology
- Medical history documentation
- Intraocular pressure measurement
- Patient education
- Visual acuity assessment
- Autorefractor operation
- Patient relations
- Ophthalmologist support
Accomplishments
- Everyday Hero 2022
Timeline
VSA/Technician
Kaiser Permanante
01.2025 - Current
Medical Assistant
Kaiser Permanente
06.2010 - 01.2021
Patient Care Technician
Swedish American Hospital
06.2006 - 11.2008
Bachelor of Arts - Liberal Arts And Sciences-Art History
University of Illinois Chicago
Associate of Arts -
Rock Valley College
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