Briana Sanchez

Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name. Inform Guest of current promotion and who will be serving them to ensure a smooth handoff to the service staff. Answer incoming calls to the restaurant and provide appropriate service. Help dining room staff by setting and clearing tables; closing responsibilities.

Skilled in providing personalized customer service, managing guest seating during peak hours and collaborating with colleagues and managers to ensure guest satisfaction. Maintain warm and professional manner interacting with guests by phone and in person. Welcome guests entering the dining establishment. Monitor restaurant activity for flow and seating. Seat guests based on availability and guest preferences.

Greeted customers, answered questions, made recommendations, accepted orders and payment, and provided exceptional customer service. Managed transactions using a cash register. Balanced the cash register at the end of shift. Processed refunds, and resolved customer complaints. Tested ingredients and finished goods to ensure that each item meets food safety and quality controls. Helped with kitchen responsibilities and overall material inventory.

Maintained park cleanliness and enforce safety rules on trampoline courts. Provided assistance and guidance to ensure a fun and safe experience for jumpers. Responded promptly and effectively to any safety concerns or incidents. Answered phone calls promptly, provided personalized service to guests. Managed front desk opening and closing procedures according to standard operating procedures. Possessed in-depth knowledge of park offerings, prices, and features.