Briana Simms
Glen Ellyn,IL
Summary
Versatile administrative assistant at Atria Senior Living, excelling in customer service and office management. Proven ability to enhance operational efficiency through effective inventory management and strong communication skills. Proficient at fostering relationships with residents and families, while ensuring a supportive and safe environment.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
Atria Senior Living
Glen Ellyn , IL
02.2025 - Current
- Handled incoming calls and directed callers to appropriate department or employee.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Resident Services Assistant
Atria Senior Living
Glen Ellyn , IL
01.2024 - 02.2025
- Assists residents with transfers in and out of beds and wheelchairs.
- Built a strong and trusting rapport with residents and loved ones.
- Followed the care plan.
- Engaged with residents and families to provide emotional support and daily living instruction.
- Assisted with activities of daily living, such as bathing, grooming, and dressing.
Lead Teacher
KinderCare Learning Centers
Glen Ellyn , IL
11.2022 - 01.2024
- Created lesson plans and chose supporting materials to promote positive learning experiences.
- Evaluated and improved classroom environment to promote ultimate learning experiences.
- Arranged classrooms to facilitate optimal education for student groups.
- Remained calm and patient in student interactions to support individual growth and development.
- Held conferences with to address questions, discuss academic progress and encourage learning goals.
- Created various strategies to engage students and deliver enriching educational opportunities.
- Provided instructional guidance and mentorship to teachers in the development of lesson plans, instructional materials, and assessments.
- Coached new teachers on school guidelines to decrease training time and increase teacher success.
Supervisor
Bakers Square Restaurant & Bakery
Melrose Park , IL
09.2015 - 11.2022
- Responded to customer questions regarding products, prices and availability.
- Monitored employee attendance, addressing any punctuality or absenteeism issues.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Trained new employees on company policies, job duties, and performance expectations.
- Supervised staff members, organized schedules and delegated tasks.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Managed office inventory and placed new supply orders.
- Ordered supplies and equipment to maintain adequate inventory levels.
Education
Some College (No Degree) -
Triton College
River Grove, ILSkills
- Microsoft Office
- Data entry
- File management
- Office equipment maintenance
- Inventory management
- Customer service
- Patient care
- Care plan implementation
- Communication skills
- Training and mentoring
- Lesson planning
- Classroom management
- Child development
- Parent communication
- Staff supervision
- Scheduling
- Problem solving
Timeline
Administrative Assistant
Atria Senior Living
02.2025 - Current
Resident Services Assistant
Atria Senior Living
01.2024 - 02.2025
Lead Teacher
KinderCare Learning Centers
11.2022 - 01.2024
Supervisor
Bakers Square Restaurant & Bakery
09.2015 - 11.2022
Some College (No Degree) -
Triton College