- Enjoy participating in [activity] for overall physical and mental well-being
- Gym Workouts
- Passionate about balancing physical health with mental and emotional wellness
- Regularly practice mindfulness and meditation for overall wellness
Briana Smith
Ada
Summary
Dynamic and goal-oriented professional with a strong background in customer service at Sally Beauty. Proven ability to enhance customer satisfaction through effective problem-solving and teamwork. Skilled in managing cash transactions accurately while fostering positive relationships, ensuring a welcoming environment that encourages repeat business. Reliable and punctual, dedicated to achieving excellence in all tasks and also
Sales professional with in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
12
12
years of professional experience
Work History
Sales Associate
Sally Beauty
05.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Administrative Assistant
Chickasaw Nation
07.2015 - Current
- Answered phone system, routing calls, delivering messages to staff and greeting visitors.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Maintained inventory of office supplies and placed orders.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Pharmacy Clerk
Chickasaw Nation
03.2013 - 07.2015
- Verified prescription information prior to entry in pharmacy computer system.
- Established and maintained patient profiles, updating organizational database with current information.
- Streamlined pharmacy operations by maintaining a clean and organized work environment.
- Collaborated with pharmacy team members to address customer concerns or inquiries promptly and professionally.
- Reduced wait times for customers with prompt prescription filling and effective communication between pharmacists and patients
- Confirmed customer information and insurance eligibility for prescriptions.
- Answered customer questions regarding prescribed medications, over-the-counter products, and insurance coverage.
Education
No Degree - Social Science
Seminole State College
Seminole, OK05-2027
High School Diploma -
Byng High School
Ada, OK05-1995
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Reliable and punctual
- Goal oriented
- Outgoing personality
Interests
Timeline
Sales Associate
Sally Beauty
05.2023 - Current
Administrative Assistant
Chickasaw Nation
07.2015 - Current
Pharmacy Clerk
Chickasaw Nation
03.2013 - 07.2015
No Degree - Social Science
Seminole State College
High School Diploma -
Byng High School
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