Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Matthew Williams

Littleton,CO

Summary

Dynamic small business co-owner at Munchies Supermarket with proven expertise in operations management and relationship building. Successfully negotiated vendor contracts, enhancing profitability. Former Cashier Team Lead at Pyramid Liquors, recognized for exceptional customer service and employee training, fostering a collaborative team environment. Currently enrolling into college to expand my knowledge.

Overview

8
8
years of professional experience

Work History

Small Business Co-Owner

Munchies Supermarket
02.2020 - Current
  • Collaborates with co-owner on critical decision-making regarding business growth opportunities and strategic partnerships.
  • Manages day-to-day operations of the small business, overseeing personnel schedules and handling customer inquiries as needed.
  • Established strong relationships with vendors to negotiate favorable pricing, ensuring cost-effective purchasing decisions.

Cashier Team Lead

Pyramid Liquors
03.2024 - 12.2024
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.

Salesman

Cutco Cutlery
03.2024 - 12.2024
  • Developed strong client relationships through consistent communication and exceptional customer service.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
  • Increased sales revenue by identifying potential clients and conducting persuasive product presentations.

Crew Trainer

McDonald's Restaurant
04.2017 - 06.2019
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Set positive example for team members by providing high-quality, efficient service.
  • Mentored junior employees to improve performance, food safety, and customer service.

Education

GED -

GED.com
Littleton, CO
07-2025

Skills

  • Social media marketing
  • Sales management
  • Operations management
  • Customer service
  • Driven and determined
  • Relationship building
  • Employee training

Languages

English
Native or Bilingual

Interests

  • Strategy Games
  • Watching Movies and TV Shows
  • Outdoor Recreation
  • Music
  • Rock Climbing

Timeline

Cashier Team Lead

Pyramid Liquors
03.2024 - 12.2024

Salesman

Cutco Cutlery
03.2024 - 12.2024

Small Business Co-Owner

Munchies Supermarket
02.2020 - Current

Crew Trainer

McDonald's Restaurant
04.2017 - 06.2019

GED -

GED.com

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