Summary
Work History
Skills
Timeline
Generic

Briana Trujillo

San Jose,CA

Summary

Proven to excel in customer service and cash handling, my tenure at KFC showcased my ability to enhance customer satisfaction and loyalty through effective problem-solving and relationship building. Demonstrating a blend of patience, empathy, an d accuracy, I significantly contributed to a positive and efficient service environment. Astute professional highly skilled in customer service and relationship building. Talented individual offering dynamic skills in data entry, telephone support and records oversight. Desiring Customer Service Administrator p I osition with company in technology sector. Courteous and professional with all customers. Knowledgeable about menu items, specialty promoti ons and alcoholic beverages. Detail-oriented and hardworking with exceptional customer service skills.

Work History

Cashier

KFC
San Jose, CA
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Cash Handling
  • Cleaning and sanitizing
  • Money Handling
  • Order Taking
  • Organizational abilities
  • Conflict Resolution
  • Issue Resolution
  • Problem-Solving
  • Honest and Dependable
  • Reliable and Responsible
  • Active Listening
  • Adaptable and Flexible
  • Cooperative Attitude
  • Creative Thinking
  • Relationship Building

Timeline

Cashier

KFC
Briana Trujillo