Summary
Overview
Work History
Education
Skills
Timeline
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Briana Wilcox

Tillamook,OR

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience

Work History

Owner

It's A Breeze Cleaning
04.2017 - Current
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
  • Evaluated employee performance and developed improvement plans.

Manager

Valley Medical Services
01.2021 - 01.2022
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Improved safety procedures to create safe working conditions for workers.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.

Owner

Wake N Brew, Kicking Koffee, American Expresso
02.2011 - 08.2016
  • Promoted business via social media to generate leads and maximize brand identity.
  • Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
  • Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
  • Interacted well with customers to build connections and nurture relationships.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Education

Some College (No Degree) - Business Administration And Management

Dixie State University
Saint George, UT

Skills

  • Budget Administration
  • Administrative Oversight
  • Labor Relations
  • Business Management
  • Financial Planning
  • Relationship Building
  • Business Development

Timeline

Manager

Valley Medical Services
01.2021 - 01.2022

Owner

It's A Breeze Cleaning
04.2017 - Current

Owner

Wake N Brew, Kicking Koffee, American Expresso
02.2011 - 08.2016

Some College (No Degree) - Business Administration And Management

Dixie State University

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Briana Wilcox