Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline

Briana Williams

Macon,MS

Summary

Dynamic and customer-focused cashier with proven expertise in cash handling and exceptional customer service at McDonald's. Recognized for building strong customer relationships and resolving complaints effectively, enhancing loyalty and satisfaction. Demonstrated reliability and teamwork, consistently exceeding productivity goals while maintaining a clean and organized store environment.

Offering strong communication and organizational skills, eager to learn and develop in retail environment. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail. Ready to use and develop customer service and cash handling abilities in [Desired Position] role.

Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.

Knowledgeable [Desired Position] with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.

Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.

Committed and hardworking [Job Title] with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.

Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations, and customer loyalty.

Friendly and reliable [Job Title] offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Punctual and honest [Job Title] with solid background in [Type] environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.

Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.

Trustworthy and dedicated [Job Title] with [Number] years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.

Results-focused Clerk who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Known for excellence in [Skill].

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cashier

MCDONALDS
12.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Developed rapport and fostered brand loyalty by offering personalized service.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Ensured accuracy in financial transactions, reconciled cash with receipts daily.
  • Fostered positive customer relations by resolving complaints and inquiries promptly.
  • Reduced processing errors by meticulously following transaction procedures.

Cashier

Dollar General Market
03.2022 - 09.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.

Education

No Degree - Elementary Education

East Mississippi Community College, Scooba, MS
05-2026

High School Diploma -

Noxubee County High, Macon, MS
05-2024

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Money handling
  • Reliability and punctuality
  • Cash handling and management
  • Customer relations
  • Cash register operation
  • Written and verbal communication
  • Order taking
  • Professionalism and courtesy
  • Cash management
  • Cash register systems
  • Cash handling expertise
  • Payment processing
  • Product restocking
  • Conflict resolution
  • Product knowledge

Accomplishments

  • Trained and mentored [number] employees.
  • Promoted to [Job Title] after only [timeframe] for exceptional performance.
  • Achieved [number]% of sales quote.
  • Resolved product issue through consumer testing.
  • Documented and resolved [Issue] which led to [Results].
  • Achieved [Result] by introducing [Software] for [Type] tasks.
  • Achieved [Result] through effectively helping with [Task].
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved [Result] by completing [Task] with accuracy and efficiency.

Certification

  • Responsible Alcohol Seller Training (RAST) - Various State Agencies or Approved Providers.
  • Tobacco Seller's License - Various State Agencies.
  • First Aid Certification - American Red Cross or St John Ambulance.
  • These credentials, while not exclusively designed for cashiers, can enhance a cashier's skill set, making them more effective in their roles and potentially opening up opportunities for advancement within retail or customer service sectors.
  • National Professional Certification in Retail Management (NPCRM) - National Retail Federation.
  • Basic Life Support (BLS) Certification - American Heart Association.
  • Certified Customer Service Professional (CCSP) - National Customer Service Association.
  • Certified Sales Associate (CSA) - Retail Education Association.

Languages

English
Full Professional

Timeline

Cashier - MCDONALDS
12.2024 - Current
Cashier - Dollar General Market
03.2022 - 09.2024
East Mississippi Community College - No Degree, Elementary Education
Noxubee County High - High School Diploma,

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Briana Williams