Briana Zatek
Houston ,PA
Summary
Dynamic Sales Associate with a proven track record at American eagle, excelling in customer service and problem-solving. Enhanced store appeal and customer satisfaction through effective teamwork and efficient cash handling. Cultivated strong customer relationships, driving repeat business and ensuring a welcoming environment. Committed to delivering exceptional service and a positive shopping experience.
Overview
2
2
years of professional experience
Work History
Sales Associate
American Eagle
01.2023 - 04.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
Bachelor - Nursing
Carlow University
Pittsburgh, PASkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Timeline
Sales Associate
American Eagle
01.2023 - 04.2025
Bachelor - Nursing
Carlow University
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