Briance Lee
Missouri City,TX
Summary
I am a motivated & self driven individual. The things I want out of life, I come up with a plan and go get them. Once I put my mind to something I will achieve it. The key is to remain persistent. I believe I have that mindset from growing up a athletic. It benefits to be determined, self confident, disciplined, resilient & optimistic. The main thing I want my from my career as a business major is being able to steadily produce passive income. I am business minded & very innovative. I don’t mind working for a company but it would have to be something that I’m interested in & I can benefit from. I’m looking forward to attending Paul Quinn’s HBCU, so they can lead my footsteps.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Collections Specialist
Target
04.2023 - Current
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Negotiated to collect balance in full.
- Processed payments and applied to customer balances.
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Negotiated re-payment plans by identifying causes of delinquent payments to assist in recovery of debt and meet realistic timeframes.
Business Owner
What Girls Want Beauty
02.2019 - Current
- Consulted with customers to assess needs and propose optimal solutions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Oversaw schedule to manage appointments of new and existing clients.
- Kept tidy and organized area to comply with cleanliness standards.
- Offered advice and recommended products to improve and maintain nails.
- Maintained master appointment calendar covering all customer visits, employee schedules, and special events.
- Applied manicures and pedicures following color and style preference of client to enhance aesthetics and groom nails.
Aesthetician
Massage Envy
08.2019 - 04.2023
- Cleaned and disinfected equipment to promote safe and sanitary environment.
- Performed treatments and created and maintained records of treatment according to company policy.
- Informed, answered questions and recommended treatments for clients seeking range of aesthetic services.
- Studied ingredients in products to explain benefits to clients.
- Created repeat business by developing long-term relationships with regular customers.
- Completed data entry and filing to keep records updated for easy retrieval.
Education
Manicurist
Houston Training Schools
Houston, TX04.2021
Master Aesthetician
Ogle School Hair Skin Nails
Stafford, TX07.2019
Highschool Diploma
Hightower High School
Missouri City, TX06.2017
Skills
- Payment Plan Coordination
- Process Payments
- Payment Scheduling
- Corrective Action Plans
- Business Planning
- POS Inventory System Operation
- Social Perceptiveness
- Data Imports
- Scheduling
Certification
- Licensed Aesthetician
- Licensed Manicurist
Timeline
Senior Collections Specialist
Target
04.2023 - Current
Aesthetician
Massage Envy
08.2019 - 04.2023
Business Owner
What Girls Want Beauty
02.2019 - Current
Manicurist
Houston Training Schools
Master Aesthetician
Ogle School Hair Skin Nails
Highschool Diploma
Hightower High School
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