Brianda Marin
Tulsa,OK
Overview
8
8
years of professional experience
Work History
PSR
Envision Imaging
Tulsa, OK
06.2023 - Current
- Answers inbound calls to the Center.
- Collects co-pays, co-insurance, and deductible if necessary.
- Listens and resolves patient, provider, and any customer complaints. Communicates to PSR Lead and/or Area Manager as needed.
- Manages eRIS Center workflow, including daily schedule, billing complete, priors grid, delinquent exams, waitlist, report delivery queues, and collection of TOS.
- Reschedules and cancels appointments as needed/directed (receives incoming/outgoing calls to patients).
- Other duties as assigned.
Morton Comprehensive Health Services
PSR
Tulsa, OK
01.2020 - 05.2023
- Responsibilities: Registering patients via bedside registration including walk in, and trauma patients
- Responsible for correctly entering in patient information including personal, demographic and insurance information using ECW
- Verifying insurance information including Medicare, Medicaid, and Workman's comp
- Efficiently performing insurance verification, pre-certification and pre-authorization functions
- Completing registration quickly and cordially for all new and returned patients
- Acting as the first point of contact between the hospital and patient by checking them in
- Verifying all patient information is current and updated within our records system
- Scheduling appointments, handling patient inquiries, complaints, and service requests
- Collecting point of service payments and completing medical records and all appropriate signatures and consent.
Avantive solutions- Validation agent
01.2019 - 01.2020
- Contact center agent, Sales representative
- Sales Validation, Manage billing systems.
Manger-MetroPCS
Tulsa, OK
10.2016 - 01.2019
- Completes store operational requirements by scheduling and assigning employees; following up on work results
- Maintains store staff by recruiting, selecting, orienting, and training employees
- Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results
Education
Memorial high school
Tulsa, OK05.2012
Skills
- Analytical
- Time Management
- Quality Assurance
- Troubleshooting
- Organization and Time Management
- Self-Directed
- Teamwork and Collaboration
- Communication
- Spanish, fluent
- English , fluent
References
References available upon request.
Timeline
PSR
Envision Imaging
06.2023 - Current
Morton Comprehensive Health Services
PSR
01.2020 - 05.2023
Avantive solutions- Validation agent
01.2019 - 01.2020
Manger-MetroPCS
10.2016 - 01.2019
Memorial high school