Summary
Overview
Work History
Education
Skills
Timeline
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Brianna Ahrens

Ham Lake,MN

Summary

Proven track record in enhancing customer satisfaction and streamlining service operations at Ham Lake Lanes and Original Pancake House. Expert in guest engagement and maintaining professional appearance, I excel in organizational skills and significantly improving service efficiency. Demonstrated ability to manage multiple tasks, ensuring timely order delivery and fostering warm customer relationships.

Overview

6
6
years of professional experience

Work History

Server

HAM Lake Lanes
06.2024 - Current
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Ebay Lister/ Organizer

Appliance Solutions
01.2024 - 04.2024
  • Reduced listing errors with thorough proofreading and editing of item descriptions.
  • Managed multiple accounts simultaneously while maintaining organization and accuracy across all listings.
  • Collaborated with shipping team to expedite orders, ensuring timely delivery to customers worldwide.

Server

Original Pancake House
11.2018 - 11.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

High School Diploma -

Blaine High School
Blaine, MN
06.2021

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Hospitality service expertise
  • Professional Appearance
  • Organization skills
  • Telephone skills
  • Customer/Client relations

Timeline

Server

HAM Lake Lanes
06.2024 - Current

Ebay Lister/ Organizer

Appliance Solutions
01.2024 - 04.2024

Server

Original Pancake House
11.2018 - 11.2023

High School Diploma -

Blaine High School
Brianna Ahrens