Brianna Altman
Omaha,NE
Summary
Proactive and customer-focused, adept at complaint resolution and cash register systems, demonstrated across roles at Texas Roadhouse and Walmart. Excelled in enhancing customer satisfaction and streamlining operations, ensuring efficient service and repeat business. Skilled in telephone reception and maintaining high professionalism, significantly contributing to workplace efficiency and customer experience.
Overview
2
2
years of professional experience
Work History
Host
Texas Roadhouse
02.2024 - 09.2024
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
Cashier
Walmart
10.2022 - 05.2024
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Seasonal Worker
Target
10.2023 - 02.2024
- Responded to customer requests for products, services, and company information.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Investigated and resolved customer inquiries and complaints quickly.
- Exhibited high energy and professionalism when dealing with clients and staff.
Education
Criminal Justice
Metropolitan Community College
Omaha, NE05-2028
High School Diploma -
Papillion LaVista High School
Papillion, NE05-2025
Skills
- Telephone reception
- Complaint resolution
- Product restocking
- Cash register systems
Timeline
Host
Texas Roadhouse
02.2024 - 09.2024
Seasonal Worker
Target
10.2023 - 02.2024
Cashier
Walmart
10.2022 - 05.2024
Criminal Justice
Metropolitan Community College
High School Diploma -
Papillion LaVista High School
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