Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Brianna Ballou

Sherwood,MI

Summary

I am currently in the process of joining the Carpentry/Millwright Union and looking to start getting experience in any form of a trade. I do know how to weld and am currently waiting for my certifications to come though Kalamazoo Valley Community College.

Overview

5
5
years of professional experience

Work History

Bookseller

Barnes and Nobles
Portage, MI
07.2023 - Current
  • Assisted customers in selecting books, magazines, and other merchandise based on their individual needs.
  • Inventoried new shipments of books and displayed them for sale.
  • Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.

Lead Sales Associate

Dicks Sporing Goods
Portage, MI
07.2019 - 04.2023
  • Resolved customer complaints in a timely manner while maintaining company standards of quality and service.
  • Maintained neatness and cleanliness throughout the store environment.
  • Supervised a team of sales associates on daily tasks and operations.

Education

Certification - Welding

Kalamazoo Valley Community College
Kalamazoo, MI
06-2024

Skills

  • Customer Service
  • Finish work
  • Shipment Receiving
  • Problem-Solving
  • Time Management
  • Safety understanding

References

  • Erick Martin

            emartin@kvcc.edu

            Welding Instructor at KVCC

  • Emily Hankinson

            269-271-9241

            Locksmith at Michigan Security & Lock

  • Kathrine Schallau

             715-982-7906

             Charles River Laboratories

Timeline

Bookseller

Barnes and Nobles
07.2023 - Current

Lead Sales Associate

Dicks Sporing Goods
07.2019 - 04.2023

Certification - Welding

Kalamazoo Valley Community College
Brianna Ballou