Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittany Bynum

Phoenix,AZ

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team and personal goals

Overview

14
14
years of professional experience

Work History

Collection Specialist

American Express
05.2022 - Current
  • Improved client relations by effectively managing collection calls and addressing customer concerns.
  • Streamlined the collections process for increased efficiency through regular review and updating of procedures.
  • Enhanced departmental performance with consistent monitoring and coaching of team members.
  • Reduced delinquency rates by implementing effective collection strategies tailored to individual clients.

Finance Auditor

Credit Acceptance
09.2016 - 03.2022
  • Enhanced financial accuracy by conducting thorough audits and recommending improvements to internal controls.
  • Reduced the risk of financial misstatements by performing detailed audit testing on various account balances.
  • Streamlined audit process for increased efficiency through the use of advanced auditing software and techniques.
  • Collaborated with cross-functional teams to identify areas of potential fraud and implement preventive measures.

Financial Analyst

Asset Acceptance LLC
02.2010 - 12.2015
  • Achieved significant cost savings by identifying financial inefficiencies and implementing improved processes.
  • Streamlined financial reporting for better decision-making with clear, concise analysis and presentation.
  • Enhanced forecasting accuracy through the development of sophisticated financial models and tools.
  • Collaborated with cross-functional teams to optimize budgets, resulting in improved resource allocation.

Education

No Degree - Finance

Schoolcraft College
Livonia, MI

Skills

  • Time Management
  • Attention to Detail
  • Financial Analysis
  • Telephone Etiquette
  • Analytical Thinking
  • FDCPA Compliance
  • Payment Processing

Timeline

Collection Specialist

American Express
05.2022 - Current

Finance Auditor

Credit Acceptance
09.2016 - 03.2022

Financial Analyst

Asset Acceptance LLC
02.2010 - 12.2015

No Degree - Finance

Schoolcraft College
Brittany Bynum