Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team and personal goals
Overview
14
14
years of professional experience
Work History
Collection Specialist
American Express
05.2022 - Current
Improved client relations by effectively managing collection calls and addressing customer concerns.
Streamlined the collections process for increased efficiency through regular review and updating of procedures.
Enhanced departmental performance with consistent monitoring and coaching of team members.
Reduced delinquency rates by implementing effective collection strategies tailored to individual clients.
Finance Auditor
Credit Acceptance
09.2016 - 03.2022
Enhanced financial accuracy by conducting thorough audits and recommending improvements to internal controls.
Reduced the risk of financial misstatements by performing detailed audit testing on various account balances.
Streamlined audit process for increased efficiency through the use of advanced auditing software and techniques.
Collaborated with cross-functional teams to identify areas of potential fraud and implement preventive measures.
Financial Analyst
Asset Acceptance LLC
02.2010 - 12.2015
Achieved significant cost savings by identifying financial inefficiencies and implementing improved processes.
Streamlined financial reporting for better decision-making with clear, concise analysis and presentation.
Enhanced forecasting accuracy through the development of sophisticated financial models and tools.
Collaborated with cross-functional teams to optimize budgets, resulting in improved resource allocation.