Excellent people-centric skills, able to keep calm and composed in chaotic environments, and build and maintain strong client relations. Solid understanding of general administrative guidelines, safely securing medical charts, and providing organization excellence. Ability to support planning and performance analysis.
Technology: Microsoft Word, Excel, Centricity Practice Solution, SRS.
Overview
12
12
years of professional experience
Work History
BILLING/COLLECTIONS
Baton Rouge Orthopaedic Clinic
Baton Rouge
01.2017 - Current
Receives and post payments to accounts, monitors overdue accounts, and collects debts
Responsible for acquiring reparations for debts owed by insurance companies and individuals.
FRONT DESK
Baton Rouge Orthopaedic Clinic
Baton Rouge
01.2014 - 01.2016
Collect and post patient payments, complete print out of on-call physician's hospital list each week and scan patient paperwork needed for medical records administration
Follow up on missed appointments ensuring patients are rescheduled and encourage open communications with patients that drives greater patient satisfaction levels
Verify all patient demographics and insurance coverage, and complete a full registration process, ensuring all information is accurate and complete.
SERVER/COOK
Scivicque's Cafe
Port Vincent, LA
01.2012 - 01.2013
Provided full business support and service in providing patrons a 'customer dining experience'; prepared menu items, answered phones utilizing a poised and professional demeanor.
ASSISTANT MANAGER
Planet Beach
Denham Springs, LA
01.2012 - 01.2013
Demonstrated strong product knowledge to recommend products/membership that best suited each guest's personal needs
Managed fee collections from each guest and skillfully handled any daily problems that arose.