Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Brianna Bueno

Brooklyn,NY

Summary

Hard-working Supervisor and Surgical Coordinator with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Supervisor + Surgical Coordinator

Cohen Medical Practice
03.2021 - Current


  • Supervising 10-15 clinical and clerical staff throughout the day seeing 50 patients a day
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Coordinated with facilities to set up surgeries for Five OBGYN Surgeons.
  • Collaborated with insurance providers to verify coverage and obtain necessary authorizations for surgical procedures.
  • Boosted team performance by developing customer service training materials and conducting service training.
  • Served as a liaison between patients, families, clinicians, and hospital staff throughout the entire surgical process.

Connect For Health Advocate

Lifespan
02.2024 - 06.2024
  • Working alongside a LSW to create social work referrals.
  • Implemented outreach strategies to engage clients in community-based services.
  • Interacting with clients to establish a connection to resources such as SNAP benefits and rent assistance.
  • Developed targeted wellness programs addressing specific health concerns, resulting in improved client outcomes and overall quality of life.
  • Increased client trust through consistent support, advocacy, and proactive problem-solving during their healthcare journey.
  • Managed 15 clients with their individual cases.

Medical Receptionist

Vibrant rejuvenation
10.2019 - 08.2021
  • Managing three social media accounts with daily posts and releasing calendar specials every month
  • Stocking rooms and ordering medical supplies as needed directly from vendors
  • Increasing sales for beauty treatments and upselling skincare.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Supported practice growth by promoting available services through marketing materials displayed in the reception area or provided during phone conversations with prospective clients.

Brand Representative + Key Holder

Hollister Co
10.2016 - 12.2020
  • Increasing quarterly sales by 25%
  • Business analytics and determining KPIs
  • Stocking the sales floor, full store inventory, managing sales associates.
  • Completed floorsets, filled floor, and rang up customers.
  • Participated in regular sales meetings, contributing valuable insights for improving overall team performance.
  • Increased brand awareness by conducting product demonstrations and engaging with customers.
  • Assisted in organizing promotional events, boosting brand visibility and attracting new customers.
  • Planned future sampling opportunities and special events.
  • Identified key high-traffic, consumer-centric locations and built rapport with prospective customers and vendors.

Education

Master of Science - Public Health

Grand Canyon University
Arizona City, AZ
10.2024

Bachelor of Science - Biology, Sociology And History

Stony Brook University
Stony Brook, NY
07.2021

High School Diploma -

Summit Academy Charter School
Brooklyn, NY
06.2016

Skills

  • Customer Service
  • Social Media Management
  • Strong Communication Skills
  • Operations Management
  • Complex Problem-Solving
  • Business Administration
  • Policy Enforcement
  • Staff Management
  • Training and mentoring

Certification

BLS Certification, 02/01/24, 02/01/26

Languages

Spanish
Native or Bilingual

Timeline

Connect For Health Advocate

Lifespan
02.2024 - 06.2024

Supervisor + Surgical Coordinator

Cohen Medical Practice
03.2021 - Current

Medical Receptionist

Vibrant rejuvenation
10.2019 - 08.2021

Brand Representative + Key Holder

Hollister Co
10.2016 - 12.2020

Master of Science - Public Health

Grand Canyon University

Bachelor of Science - Biology, Sociology And History

Stony Brook University

High School Diploma -

Summit Academy Charter School

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Brianna Bueno