Brianna Burciaga
Los Angeles,CA
Summary
Experienced Sales Supervisor driven to provide the highest level of customer satisfaction and leadership. Seeking full time employment in a growing retail company. I am dependable, approachable, coachable, highly organized, a confident self starter and work well under pressure. Work well meeting quotas and sales goals. Maintain strong professional relationships in a team and with customers.
Overview
15
15
years of professional experience
Work History
Retail Customer Service Associate
FedEx
11.2020 - Current
- Assist customers with all packaging and shipping needs.
- Produce print orders for customers such as poster, banners, flyers, business cards etc.
- Process inventory monthly on all retail items and store supplies.
- Handle daily financials paperwork and create bank deposit slips.
Assistant Store Manager
Avenue
10.2018 - 09.2020
- Assist store manager with all operations of store.
- Maximize overall sales performance and profitability of store.
- Meet all the merchandising standards and policies of store.
- Supervise all store associates and sales in the absence of Store Manager.
Sales Supervisor
Macy’s Montebello Mall
09.2010 - 09.2018
- Began as a Seasonal Employee, worked my way up to Merchandising Lead and then Sales Supervisor.
- Drove sales for specific selling area.
- Assisted Sales Manager by overseeing all daily selling activities.
- Led selling team in assigned selling area.
- Drove customer service through coaching and monitoring selling behaviors.
- Taught product knowledge and communicated policies and procedures.
- Met credit sales goals and coached team by motivating and leading by example.
- Opened and closed store.
- Held and led morning meetings and rally to motivate staff for daily goals.
- Close change bank with over 6000 in currency.
Education
Diploma -
Montebello High School
Montebello06.2009
References
Available Upon request
Awards
Leadership Award, 2015
Timeline
Retail Customer Service Associate
FedEx
11.2020 - Current
Assistant Store Manager
Avenue
10.2018 - 09.2020
Sales Supervisor
Macy’s Montebello Mall
09.2010 - 09.2018
Diploma -
Montebello High School