Mateo Castaneda
waxahachie
Summary
Developed excellent customer service and communication skills in fast-paced retail environment. Skilled in problem-solving and managing customer interactions efficiently. Looking to transition into new field where these transferable skills can be effectively applied and further developed.
Overview
3
3
years of professional experience
Work History
Retail Customer Service Associate
HEB Grocery Store
09.2024 - Current
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Operated point-of-sale systems accurately while processing transactions efficiently.
- Collaborated with team members to ensure smooth daily operations and optimal product displays.
Cook
Atkins Seafood
01.2024 - 04.2024
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Ensured adherence to dietary restrictions like gluten-free or vegan options without compromising taste or presentation.
Variety Worker
Farmluck Soda Fountain
07.2022 - 02.2024
- Managed multiple concurrent projects successfully while adhering to strict timelines and budget constraints.
- Reduced workplace accidents with thorough safety training and regular equipment maintenance.
Attic Stair Builder
Rainbow Stairs
06.2023 - 08.2023
- Optimized resource allocation for various projects, ensuring cost-effectiveness while maintaining quality standards.
- Solved complex construction issues promptly with creative problem-solving abilities, preventing costly delays or compromises in quality.
Education
High School Diploma -
Waxahachie High School
Waxahachie, TX05.2025
Bachelor of Science - Aerospace Engineering
The University of Texas At Arlington
Arlington, Texas, TX05-2029
Skills
- Excellent written and oral communication
- Good communication skills
- Customer support
- Customer relations
- Cash handling
- Point of sale systems
Timeline
Retail Customer Service Associate
HEB Grocery Store
09.2024 - Current
Cook
Atkins Seafood
01.2024 - 04.2024
Attic Stair Builder
Rainbow Stairs
06.2023 - 08.2023
Variety Worker
Farmluck Soda Fountain
07.2022 - 02.2024
High School Diploma -
Waxahachie High School
Bachelor of Science - Aerospace Engineering
The University of Texas At Arlington