Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brianna Butler

Houston

Summary

Proven customer service expert with a track record of enhancing customer satisfaction at Arbys and Flava Wings. Demonstrates strong leadership development and strategic thinking, significantly improving transaction accuracy and store atmosphere. Skilled in customer assistance and adept at maintaining high accuracy levels in financial transactions, embodying work ethic and integrity.

Professional with solid experience and well-prepared for academic endeavors. Demonstrated ability to collaborate effectively within diverse teams and adapt to changing needs seamlessly. Skilled in research, time management, and critical thinking, with strong focus on achieving measurable results. Reliable and driven, bringing proactive approach to all tasks and responsibilities.

Developed skills in high-performance, competitive environment, seeking to transition into new field. Expertise in discipline and strategic planning with ability to perform under pressure. Aiming to leverage these transferrable skills to make meaningful impact in new professional setting.

Overview

2
2
years of professional experience

Work History

Cashier

Arbys
07.2020 - 06.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Cashier

Flava Wings
06.2019 - 11.2019
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Enhanced customer service experience by efficiently processing purchases and returns.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Education

Bachelor of Arts - Narrative Arts

Houston Christian University
7502 Fondren Rd
08-2025

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Competitive
  • Adaptable
  • Strategic thinking
  • Focus and concentration
  • Leadership development
  • Emotional control

Timeline

Cashier

Arbys
07.2020 - 06.2021

Cashier

Flava Wings
06.2019 - 11.2019

Bachelor of Arts - Narrative Arts

Houston Christian University
Brianna Butler