Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Brianna Calderon

West Covina,CA

Summary

Dedicated Shift Leader promotes quality assurance, issue resolution, and team collaboration. Excels at troubleshooting and supervising talented teams. Works to facilitate teams to develop action plans to address issues and presents solutions to management and key stakeholders.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Shift Leader

Crumbl Cookies
Glendora, CA
11.2022 - Current
  • Assisted in training new employees on shift operations.
  • Resolved customer complaints promptly and professionally.
  • Supervised and led employees to maintain productivity and customer service levels.
  • Checked orders for quality and completeness.

Team Member

Nothing Bundt Cakes
West Covina, CA
10.2021 - 10.2022
  • Worked hard to learn required tasks quickly to maximize performance.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Rotated through series of different stations based on team needs.

Education

Some College (No Degree) - Sports Psychology

Citrus College
Glendora, CA

Skills

  • Customer Service Management
  • Strong verbal and written communication
  • Positive Attitude
  • Decision-making capabilities
  • POS System Operation
  • Team Leadership

Certification

  • Employee of the month - Twice

Affiliations

  • Spin Cycle
  • Hiking

Timeline

Shift Leader

Crumbl Cookies
11.2022 - Current

Team Member

Nothing Bundt Cakes
10.2021 - 10.2022

Some College (No Degree) - Sports Psychology

Citrus College

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Brianna Calderon