Brianna Castellano
New Braunfels,TX
Summary
Proven track record in customer service and cash handling, demonstrated through dynamic roles at H-E-B Plus and other establishments. Excelled in enhancing customer satisfaction and streamlining transactions, showcasing strong work ethic, reliability, and time management skills. Achieved high accuracy levels in financial transactions, contributing to business efficiency and customer trust. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
Overview
8
8
years of professional experience
Work History
Cashier
H-E-B Plus
09.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Food Service Worker
Manny's Tacos
05.2016 - 04.2024
- Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
- Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
- Utilized POS system to receive and process food and beverage orders.
- Greeted customers and answered inquiries regarding menu items and specials.
- Cleaned and organized kitchen, dining and service areas.
Cashier Assistant
Victoria Secret
12.2018 - 11.2022
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
Food Service Worker
Gruene River Grill
04.2021 - 03.2022
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Education
High School Diploma -
Navarro High School
Seguin, TX06.2019
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Time management skills
- Money Handling
- Reliability and punctuality
- Order Taking
Timeline
Cashier
H-E-B Plus
09.2023 - Current
Food Service Worker
Gruene River Grill
04.2021 - 03.2022
Cashier Assistant
Victoria Secret
12.2018 - 11.2022
Food Service Worker
Manny's Tacos
05.2016 - 04.2024
High School Diploma -
Navarro High School
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