Brianna Clarke
Saluda,South Carolina
Summary
Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detailed-oriented Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
12
12
years of professional experience
Work History
Substitute Teacher
Saluda County Schools
Saluda, SC
04.2024 - Current
- Encouraged positive behavior among students through effective communication techniques.
- Communicated with head teacher to execute priorities for school day and ongoing lesson plans.
- Maintained accurate records of student performance, attendance and behavior.
- Answered student questions about course concepts.
- Implemented school policies and procedures in the classroom.
- Enforced classroom routines to keep students on schedule and operating at consistent level.
- Took attendance and maintained attendance records during period as substitute.
Customer Service Representative
Everise
, FL
11.2020 - 09.2023
- Responding to telephone inquiries, Providing quality service to customer
- Listening attentively to the callers needs to ensure a positive customer experience
- Accessing electronic and paper cataloging system to look up product information and availability
- Excel within a service-oriented, demonstrating a talent for communicating a effectively with customers from diverse backgrounds
- Set up customer accounts in the system and update details to reflect current information
Cashier/Sales Associate
Burger King
Saluda, South Carolina
12.2016 - 03.2020
- Maintained up-to-date knowledge of restaurant policies regarding payments and sales
- Gave customers full attention and attended to their needs
- Crossed trained to provide back up assistance for other customer service representative
- Kept clean, organized and well shocked
- Balanced cash drawer at beginning and end of each shift
Packer
Urban Outfitters
Trenton, SC
06.2013 - 04.2015
- Examined work orders for special instruction and proper packaging components
- Promoted customer satisfaction, following packaging specifications and production standards
- Maintained clean and orderly work area, removing debris to reduce hazards
- Packaged each product or order in appropriately-sized and container to avoid damage
- Read and matched lot numbers and description of items
Education
Medical Assitant - Medical Assistant
Villiage Career Center
Abbeville, SC11-2024
Diploma -
Saluda High School
Saluda, South Carolina05.2012
Skills
- Customer service
- Time management
- High-volume call center
- Microsoft Outlook
- Critical Thinking
- Organizational Skills
- Phlebotomy
- EKG set up and monitoring
- CPR Certified
Timeline
Substitute Teacher
Saluda County Schools
04.2024 - Current
Customer Service Representative
Everise
11.2020 - 09.2023
Cashier/Sales Associate
Burger King
12.2016 - 03.2020
Packer
Urban Outfitters
06.2013 - 04.2015
Medical Assitant - Medical Assistant
Villiage Career Center
Diploma -
Saluda High School
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