Summary
Overview
Work History
Education
Skills
Timeline
Generic

BRIANNA CROCKETT

Davie,FL

Summary

Dedicated professional experienced in customer service and operational support. Skilled in conflict mediation and team collaboration, effectively contributing to improved customer experiences and streamlined operations across various roles.

Overview

3
3
years of professional experience

Work History

Assistant Manager

Discovery
Davie, USA
05.2025 - Current
  • Supported daily operations to improve efficiency and customer satisfaction
  • Guided customers through purchases and resolved issues
  • Supported and guided team members during shifts
  • Mediated conflicts to maintain a positive work environment
  • Operated cash register and maintained accuracy
  • Maintained a clean and organized store

Second Assistant

All General Insurance
Sunrise, USA
06.2023 - 08.2024
  • Coordinated communication between clients and underwriters to ensure clarity and alignment on policy details
  • Processed insurance claims and maintained accurate records to support timely resolution
  • Researched policy updates and regulations to ensure compliance and inform stakeholders
  • Created onboarding materials for new employees

Education

High School Diploma -

Florida Virtual School
Orlando, FL
01-2025

Associate of Arts - Cybersecurity

Broward College
Davie
06-2026

Skills

  • Sales Support
  • Customer Service
  • Record Keeping
  • Team-Building
  • Conflict Resolution
  • Communication Skills

Timeline

Assistant Manager

Discovery
05.2025 - Current

Second Assistant

All General Insurance
06.2023 - 08.2024

High School Diploma -

Florida Virtual School

Associate of Arts - Cybersecurity

Broward College
BRIANNA CROCKETT