Brianna Dixon
Gainesville
Summary
Motivated Service Worker with exceptional social skills, communication abilities, and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
2
2
years of professional experience
Work History
Barista
Starbucks
199 1st Ave St. Petersburg FL
10.2019 - 10.2021
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Recommended products based on solid understanding of individual customer needs and preferences
- Memorized recipes for specialty coffee beverages and seasonal offerings
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Learned special recipe items and seasonal offerings to best meet customer needs.
Education
Associate of Arts - Education
St Petersburg College
St. Petersburg, FL05.2024
Skills
- Beverage Preparation
- Counter Cleaning and Sanitation
- Serve Customer Needs
- Front Counter Maintenance
- Menu Memorization
- POS System Operations
- Solid Problem Solver
- Opening and Closing Coordination
- Drink Consistency
- Upselling
Timeline
Barista
Starbucks
10.2019 - 10.2021
Associate of Arts - Education
St Petersburg College