Dynamic customer service professional with strong conflict resolution and time management skills. Proven ability to enhance customer satisfaction and ensure safety through effective engagement and teamwork.
Overview
3
3
years of professional experience
Work History
Crubside
HEB Grocery Store
Huntsville, Texas
03.2026 - Current
Delivered excellent service and attention to customers during in-person interactions.
Assisted with customer requests and answered questions to improve satisfaction.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Operation Staff Member
SHSU Outdoor Recreation
Huntsville, Texas
02.2026 - Current
Set up and maintained equipment for outdoor programs, ensuring readiness for participant activities.
Ensured cleanliness and organization of outdoor gear and facilities to provide safe and welcoming environment.
Collaborated with team members to improve program offerings, increasing participant engagement and satisfaction.
Deep Water Lifeguard
Six Flags Hurricane Harbor
Spring, Texas
03.2023 - 07.2025
Responded swiftly to emergencies and administered first aid.
Monitored guest safety in deep water attractions to prevent incidents.
Coordinated with team members to maintain efficient lifeguarding operations.
Host/To go
Adriatic Cafe Italian Grill
Spring, Texas
08.2024 - 03.2025
Greeted and seated guests promptly to enhance dining experience.
Provided menus and answered questions about specials and offerings.
Assisted in training new hosts on procedures and customer service standards.
Maintained cleanliness of lobby area, including wiping down tables and chairs.