Brianna Dupre
Las Vegas,NV
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Lowes Home Improvment
Las Vegas, NV
06.2022 - Current
- Answered customer inquiries and provided accurate information regarding products and services.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Collaborated with sales team members to stay current on inventory levels and resolve item issues.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Mentored new employees on procedures and policies to maximize team performance.
68W Health Care Specialist
Army
Las Vegas, NV
02.2020 - 05.2022
- Completed required paperwork for each patient encounter accurately and timely.
- Provided medical treatment to wounded soldiers in a variety of field settings.
- Provided health education to patients about their conditions and treatments.
- Assessed and evaluated patients, developed and implemented plans of care, monitored progress, and documented outcomes.
- Ensured that all medical records were accurate and up-to-date.
- Communicated effectively with healthcare team members regarding changes in patient's clinical status.
Education
High School Diploma -
Sunrise Mountain High School
Las Vegas, NV06-2019
Skills
- Appointment Scheduling
- Multi-Task Management
- Computer Proficiency
- Typing Proficiency
- Adaptive Team Player
- Administrative Support
References
References available upon request.
Timeline
Customer Service Representative
Lowes Home Improvment
06.2022 - Current
68W Health Care Specialist
Army
02.2020 - 05.2022
High School Diploma -
Sunrise Mountain High School
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