Brianna E. Baluja
Miami,FL
Summary
High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
5
5
years of professional experience
Work History
Hostess
Copper Blues Pub
Miami, Florida
2025.06 - Current
- Greeted and seated guests, creating a friendly and welcoming atmosphere.
- Assisted guests with menu inquiries and special requests, ensuring a positive dining experience.
- Handled guest feedback to improve service quality and guest satisfaction.
Assistant
Team Unleashed Big Cartel
2021.05 - Current
- Provided customer service at retail location, addressing customer inquiries and enhancing shopping experience
- Produced fishing supplies for retail distribution, ensuring product quality and availability
- Packaged and shipped materials, maintaining order accuracy and timely delivery
Food Service Worker
Boba World
Miami, Florida
2026.03 - 2026.04
- Collaborated with team members to facilitate smooth service during peak hours, enhancing customer satisfaction.
- Maintained cleanliness and organized workstations to promote efficiency and safety during shifts.
- Prepared beverages and snacks following recipes and standards to meet customer expectations.
Education
High school Diploma -
Southwest Miami Senior High School
Miami, FL2025-01
Skills
- Order management
- Customer service
- Time management
- Multitasker
- Effective communication
- Adaptability to feedback
References
Available upon request
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Food Service Worker
Boba World
2026.03 - 2026.04
Hostess
Copper Blues Pub
2025.06 - Current
Assistant
Team Unleashed Big Cartel
2021.05 - Current
High school Diploma -
Southwest Miami Senior High School